Delivery & Operation Executive Director

تكامل القابضة; Riyadh; On-site; SAR 300,000 - 400,000; Full time

Job summary

A leading company in Riyadh is seeking a candidate for a managerial role to oversee daily operations and drive business unit performance. The ideal candidate should have a Bachelor's degree in business administration and at least 15 years of experience in operations or project management. Responsibilities include managing teams, improving processes, and maintaining compliance with regulations. Strong leadership and analytical skills are essential in this executive position.

Qualifications

• 15 Years of Experience in Operations, Delivery, or Project Management.

Responsibilities

• Manage & lead day-to-day functions and activities across the department.
• Assist in the overall business unit performance driving SLAs.
• Drive innovation and efficiencies of business opportunities.

Skills

Strong Leadership

Communication

Analytical Thinking

Negotiations

Education

Bachelor’s degree in business administration, Management, or any similar Field

Job description

Job Description

• Manage & lead day-to-day functions and activities across the department, including people management and operational subjects.
• Manage & assists in the overall business unit performance driving SLAs, adherence to business unit metrics and so on.
• Manages & drives innovation and efficiencies of business opportunities, applying process improvements and/or new systems.
• Manage & assists in the management of the employee teams through coaching and developing, addressing people matters, identifying development needs.
• Manage & acts as the day-to-day operations client contact in order to resolve systems issues and to provide feedbacks to clients on quality and workload issues.
• Manage & generate reports on performance measurement and KPIs in order to facilitate business decisions.
• Manage & responsible for compliance with organizational policies and local regulations.
• Manage & responsible for keeping the business continuity plan (BCP) updated and executing it as needed.

Qualifications

Job Requirements

• Bachelor’s degree in business administration, Management, or any similar Field
• 15 Years of Experience in Operations, Delivery, or Project Management.

Skills

• Strong Leadership
• Communication
• Analytical Thinking
• Negotiations