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Total-TECH Co is seeking a skilled cybersecurity operations professional to manage IAM/SOC tooling, administer One Identity IAM Safeguard PAM and Defender MFA, and ensure secure access across AD/LDAP, SSO, and DLP systems. You will investigate authentication issues, support provisioning, and coordinate with vendors to resolve complex incidents.
The role requires direct collaboration with customer cybersecurity teams, strong documentation, and the ability to implement changes, upgrades, and DR
Work closely with the customer s Cybersecurity team to manage daily operations incidents service requests and planned changes
Administer and troubleshoot One Identity IAM Safeguard PAM Defender MFA and miniOrange SSO
Monitor integrations with Active Directory applications servers network devices and VPN platforms investigate authentication and access issues
Support user provisioning privileged access MFA policies SSO integrations and access reviews
Support DCS and DLP operations including policy monitoring incident investigation reporting and coordination of policy changes
Perform health checks review logs and alerts and recommend corrective actions
Coordinate with product vendors and implementation partners to resolve complex issues and track them through closure
Maintain configuration records operational procedures incident reports and knowledge transfer documentation
Support testing upgrades disaster recovery exercises and the onboarding of additional applications or systems
Provide regular status updates and highlight risks recurring issues and improvement opportunities to the customer s Cybersecurity team
Bachelor s degree in Computer Science, Cybersecurity, or a related field, or equivalent practical experience. At least 5 years of experience implementing or supporting enterprise cybersecurity solutions.
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