Cyber Defense Delivery Lead - Enterprise Security Ops&SLAs

Accenture Middle East; Riyadh; Presencial; SAR 300.000 - 520.000; Jornada completa

Descripción de la vacante

Accenture Middle East is seeking an experienced Cyber Defense Delivery Manager with a strong technical background in Network Security, System Security and IAM, combined with proven leadership and service delivery management capabilities. The candidate will manage cybersecurity operations, ensuring SLA compliance, team performance and client satisfaction in a complex enterprise environment.

Minimum 8 years of experience in cybersecurity operations or service delivery, plus ITIL, governance

Formación

• Bachelor's degree in Cybersecurity, IT, CS, or related field.
• Minimum 8 years of experience in cybersecurity operations, technical leadership, or service delivery management.
• Strong knowledge of ITIL, SLA/KPI management, and cybersecurity governance.
• Preferred certifications: CISSP, CISM, ITIL 4, PMP, CCNP Security, or equivalent.
• Proven experience managing cybersecurity teams and enterprise managed services.

Responsabilidades

• Understand complex cybersecurity challenges, guide technical teams and drive effective resolutions.
• Manage end-to-end cybersecurity managed services operations across multiple domains; ensure SLA/KPI compliance.
• Lead incident, change, and problem management with RCA and permanent corrective actions.
• Lead multidisciplinary teams across Network Security, System Security, and IAM; manage resources and development.
• Act as primary contact for cybersecurity service delivery; build client relationships and manage expectations.
• Prepare and present SLA reports and executive dashboards to senior management and stakeholders; communicate in English and Arabic.

Conocimientos

Network Security

System Security

IAM

ITIL

Incident Management

Crisis Management

Leadership

Service Delivery

Educación

Bachelor's degree in Cybersecurity / IT / CS

Herramientas

Firewalls

WAF

VPN

EDR

DLP

PAM

IGA

MFA

Enterprise Security Architecture

Descripción del empleo

Accenture Middle East is seeking an experienced Cyber Defense Delivery Manager with a strong technical background in Network Security, System Security and IAM, combined with proven leadership and service delivery management capabilities. The candidate will manage cybersecurity operations, ensuring SLA compliance, team performance and client satisfaction in a complex enterprise environment.

Minimum 8 years of experience in cybersecurity operations or service delivery, plus ITIL, governance