Credit Supervisor

Edge Al Rabie - Riyadh; Riyadh; On-site; SAR 200,000 - 300,000; Full time

Job summary

A leading hotel in Riyadh is seeking a Credit Supervisor to assist the Credit Manager in managing the Credit Department. The role involves overseeing accounts receivable activities, ensuring timely payments, and responding to queries. Candidates should have a degree in hotel management or accounting along with at least one year of relevant hotel experience. Excellent communication skills and proficiency in credit management systems like Opera and Micros are essential for success in this role.

Qualifications

• At least one year of experience within a hotel environment.
• Computer literacy is a must.
• Ability to manage credit demands and accounts receivable effectively.

Responsibilities

• Examine credit demands for hotel customers.
• Supervise Accounts Receivable activities and ensure timely payments.
• Respond to guest and credit card queries.

Skills

Excellent verbal and written communication

Teamwork

Planning for Business

Understanding Hotel Operations

Customer Focus

Education

Degree in hotel management or accounting

Tools

Opera

Micros

FBM

SUN System

Job description

Overview

We are currently seeking for passionate and dynamic Finance professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.

As a Credit Supervisor you are responsible to assist the Credit Manager in running the Credit Department in a smooth and effective way and in compliance with all policies, whereby your role will include key responsibilities such as:

Key Responsibilities

• Examine all credit demands originating through the hotel department for credit customers
• Supervise Accounts Receivable activities in terms of billings, payment postings and internal follow-ups
• Follow up collections of Accounts Receivable, taking all necessary actions to secure timely payment and emphasizing on overdue amounts
• Ensure that necessary information in regard to overdue account is supplied to the Credit Manager periodically
• Respond to guest, credit card queries and account disputes
• Review guest ledger high balances and make necessary follow ups with Front Office to secure additional credit information or obtain immediate settlement
• Organize global billings for conventions, seminars and groups in order to ensure that all services were charged according to the agreement
• Control the advance deposits account and ensure that credits are applied properly or refunded if not used

Skills

Education, Qualifications & Experiences

You should have a degree in hotel management or accounting and at least one year previous experiences within a hotel environment. Excellent verbal and written English communication skills and computer literacy is a must, while knowledge of Opera, Micros, FBM and SUN System is an asset.

Knowledge & Competencies

• Understanding Hotel Operations
• Teamwork
• Planning for Business
• Supervising People
• Understanding Differences
• Supervising OperationsEffective Communication
• Adaptability
• Customer Focus
• Driving for Results