Business Analyst

Kanz; Riyadh; On-site; SAR 150,000 - 200,000; Full time

Job summary

A leading tech solutions provider in Saudi Arabia is seeking a Senior Business Analyst to drive business solutions through collaboration with cross-functional teams. The role focuses on gathering requirements, optimizing processes, and ensuring project alignment with business objectives. Applicants should have a Bachelor's degree in Computer Science, at least 8 years in product management including 2 years in a leadership position, and strong communication skills. This opportunity offers the chance to mentor junior analysts and oversee complex software projects.

Qualifications

• 8+ years of product management experience with at least 2 years in a leadership role.
• Proven track record of delivering complex software projects.
• Exceptional problem-solving and decision-making abilities.

Responsibilities

• Lead the business requirements gathering process across the organization.
• Develop strong relationships with business partners and clients.
• Coordinate with merchants to finalize agreements and ensure execution.
• Document business cases and process flows on Jira.

Skills

Business requirements gathering

Negotiation

Process optimization

Agile methodologies

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or Software Engineering

Tools

Jira

Job description

We build full‑fledged innovative solutions with a focus on process automation, user experience enhancement, and advanced data analytics. With our extensive industry expertise, we help achieve operational excellence, future‑prove IT investments, and ensure a competitive edge in the ever‑evolving finance industry.

Our Opportunity

We are seeking a Senior Business Analyst to join our dynamic team. As a Senior Business Analyst, you will drive business solutions by collaborating with cross‑functional teams to gather requirements, optimize processes, and ensure alignment with business objectives. You will support and ensure the successful completion of analysis, development, testing, and deployment tasks for our software product’s features.

Key Responsibilities

• Leading and facilitating the business requirements gathering process from end‑to‑end across the organization using interviews, document analysis, workshops, surveys, site visits, and other methods.
• Developing and maintaining strong relationships with business partners and clients.
• Negotiating contracts with partners and clients, ensuring mutually beneficial agreements.
• Coordinating with merchants to finalize agreements and ensure timely execution of contracts.
• Identifying and opening new opportunities with different merchants in the market.
• Collaborating with merchants, IT, and business managers to ensure successful implementation of projects.
• Coordinating with other departments to ensure company customer satisfaction.
• Monitoring merchants’ product performance.
• Writing and maintaining contracts and offers/promotions with merchants.
• Collaborating with project stakeholders to gather requirements and ensure alignment between business needs and technical solutions.
• Documenting business cases, process flows, data models, and user stories on Jira.
• Proposing new ideas and features and identifying areas for process improvement and optimization to meet customer and business needs.
• Overseeing the planning, organization, and execution of multiple concurrent software development projects, ensuring timely delivery and alignment with objectives.
• Leading, mentoring, and developing a team of product managers, fostering a culture of innovation and accountability.
• Evaluating and implementing solutions with an enterprise‑wide focus, ensuring alignment with organizational goals and minimizing impact on cross‑functional systems to drive long‑term value and performance.
• Providing mentorship and guidance to junior business analysts within the team.

Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field.
• 8+ years of product management experience, with at least 2 years in a leadership role within the software industry.
• Proven track record of leading and delivering complex software projects.
• Strong understanding of software development processes and agile methodologies.
• Exceptional problem‑solving and decision‑making abilities.
• Excellent communication, presentation, and interpersonal skills.
• Proficiency in English; Arabic is a strong advantage.