Bilingual Front Desk Host – Hospitality Concierge

Novotel Hotels; Makkah Region; On-site; SAR 48,000 - 120,000; Full time

Job summary

A leading hotel brand in Makkah is seeking a professional Receptionist to create a welcoming environment for guests. The ideal candidate will have strong communication skills in English and Arabic, along with experience in a front desk role, preferably in hospitality. Duties include greeting guests, managing reservations, and handling inquiries. This is an opportunity to work in a vibrant environment focused on guest satisfaction.

Qualifications

• Strong customer service orientation with a friendly demeanor.
• Proven experience in a receptionist or front desk role, preferably in hospitality.
• Detail-oriented with organizational and multitasking abilities.

Responsibilities

• Greet and check in guests, ensuring a smooth process.
• Manage reservations and bookings using computerized systems.
• Handle phone calls and emails promptly and professionally.

Skills

Excellent communication in English and Arabic

Customer service orientation

Organizational abilities

Problem-solving skills

Education

High school diploma or equivalent

Associate’s degree in hospitality or related field

Tools

Microsoft Office

Job description

A leading hotel brand in Makkah is seeking a professional Receptionist to create a welcoming environment for guests. The ideal candidate will have strong communication skills in English and Arabic, along with experience in a front desk role, preferably in hospitality. Duties include greeting guests, managing reservations, and handling inquiries. This is an opportunity to work in a vibrant environment focused on guest satisfaction.