Do you want to love what you do at work? Do you want to make a difference, an impact, transform peoples lives? Do you want to work with a team that believes in disrupting the normal, boring, and average?
If yes, then this is the job you're looking for, webook.com is Saudi's #1 event ticketing and experience booking platform in terms of technology, features, agility, revenue serving some of the largest mega events in the Kingdom surpassing over 2 billion sales.
Role Overview
We are looking for a hands-on Automation Lead Engineer to join the Platform Team at webook. This is a technical role responsible for building, maintaining, and scaling automation frameworks that ensure high-quality, stable releases across our core backend, mobile, and platform services.
The Automation Lead Engineer will work closely with Platform Engineering, Backend, Mobile, DevOps, and QA teams to drive an automation-first and AI-first testing approach, strengthen system reliability, and ensure we deliver consistent, well-validated releases. This includes automation for backend microservices and APIs, mobile applications, and all core platform user journeys.
Key Responsibilities & Technical Focus Areas
Automation Strategy & Framework Ownership
- Lead the automation strategy for the Platform Team in alignment with engineering and product goals.
- Build, maintain, and scale automation frameworks for backend services, APIs, and distributed platform components.
- Develop reusable automation libraries, shared components, and developer-friendly tooling.
- Ensure the automation stack supports high-scale workloads, peak traffic events, and rapid deployments.
Backend & API Automation
- Own automation for backend microservices, APIs, and integration touchpoints.
- Implement contract testing, integration testing, and cross-service E2E validation.
- Ensure coverage for mission-critical platform flows such as checkout, payments, booking, reservations, and third-party integrations.
- Use observability tools (logs, metrics, traces) to debug failures, find gaps, and continuously improve test accuracy.
Mobile Automation
- Build and maintain automation suites for iOS and Android using modern mobile automation frameworks.
- Cover core user journeys, performance-sensitive flows, and version/device compatibility scenarios.
- Integrate mobile automation into CI/CD for continuous regression testing and fast feedback loops.
CI/CD Integration & Reliability
- Integrate all automation layers (backend, mobile, API, platform) into the CI/CD pipeline for stable, parallelized execution.
- Monitor and maintain high reliability across test pipelines by eliminating flaky tests and improving runtime performance.
- Ensure automation feedback is fast, actionable, and aligned with release readiness goals.
AI-First Automation & Quality Enhancements
- Drive an AI-first approach to automation
- Promote automation-first, quality-by-design principles across engineering.
- Maintain up-to-date documentation for automation frameworks, patterns, and best practices.
Cross-Team Collaboration
- Collaborate with Backend, Platform, Mobile, QA, DevOps, and Product teams to validate platform readiness.
- Participate in architecture and integration discussions to ensure automated coverage is included early.
- Validate platform integrations with queues, microservices, data pipelines, and third-party APIs.
Technical Guidance
- Provide guidance to engineers on writing scalable and maintainable automation code.
- Support performance testing initiatives when needed.
- Act as the technical authority for automation practices within the Platform Team.
Team Leadership
- Lead and mentor a team of 4–5 QA Automation Engineers, providing day-to-day guidance and support.
- Define and communicate technical direction for the team, ensuring clarity on best practices, automation frameworks, coding standards, and testing strategies.
- Review team members’ work, offer constructive feedback, and help unblock technical challenges.
- Coordinate task assignment, set priorities, and ensure high-quality, timely delivery of automation deliverables.
- Foster a collaborative, high-performance environment focused on continuous improvement and technical excellence.
Essential Skills & Experience
- Proven experience as a Senior Automation Engineer or similar hands‑on automation‑focused role.
- Strong experience in automation for backend services, APIs, and distributed systems.
- Solid experience with mobile automation for iOS and Android.
- Proficiency in modern automation frameworks (e.g., Playwright, Cypress, PHPUnit/Dusk, Jest, Appium, Postman/Newman).
- Familiarity with AI‑enhanced testing tools or a clear desire to adopt AI‑based QA practices.
- Strong CI/CD knowledge and experience integrating automation in pipelines.
- Deep understanding of debugging distributed systems using logs, metrics, and traces.
- Strong technical communication and problem‑solving skills.
Nice‑to‑Have
- Experience with performance tooling (k6, JMeter).
- Experience with observability platforms (Datadog, Sentry, Grafana, New Relic).
- Knowledge of microservices, queues, cloud‑native environments (Docker, Kubernetes, GCP/AWS).
- Experience in a high‑scale or fast‑paced product engineering environment.
What We Offer
- A highly technical role with direct impact on platform reliability, automation maturity, and release stability.
- The opportunity to own and shape automation within the Platform Team.
- A modern engineering culture where automation and quality are core priorities.
- Competitive compensation package.
- Clear technical growth and ownership opportunities.