Area Manager

Amazon; Jeddah; On-site; SAR 80,000 - 100,000; Full time

Job summary

A global e-commerce leader in Jeddah is seeking an Area/Shift Manager to lead a team and maintain operational efficiency. This role involves analyzing performance metrics, advocating for a safe workplace, and collaborating with other managers to enhance productivity. Candidates should have a Bachelor's degree or equivalent experience and at least 1 year of management experience. The position requires a flexible schedule, including potential night and holiday shifts. Join a dynamic team and help ensure quality service for customers.

Benefits

Inclusive workplace culture

Career development opportunities

Qualifications

• 1+ years of employee and performance management experience.
• Bachelor’s degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Promote a culture of safety and wellbeing.
• Analyse performance and suggest process improvements.
• Collaborate with managers to standardise shift processes.

Skills

Employee management

Performance management

Process improvement

Education

Bachelor’s degree or equivalent

Job description

When you join Amazon as an Area/Shift Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key job responsibilities

• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to ensure quality and productivity are consistently high, and business objectives are met across all shifts
• Support and lead a team and handle administrative work while building and supporting a strong team culture
• Analyse performance and suggest process improvements to optimise work and improve customer service
• Collaborate with other managers to standardise shift processes

A day in the life

You’ll work shifts and be based at one of our operational sites. Your main focus will be to maintain safety standards within your team and across your site. You’ll also monitor and maintain process efficiency. Your days will always include prioritising routine team management and daily operational tasks, alongside other tasks such as individual escalations, process improvement work and wide‑scale operational contingency planning.

Being a key part of the operations team involves working with colleagues in other teams and external partners to meet customer demands and targets. This will involve analysing data and performance metrics with leaders in your business area, as well as discussing operational pros and cons of technical improvements with engineers.

Basic Qualifications

• 1+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience
• Can push and pull wheeled dollies loaded with products up to 100 pounds during shifts

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability or other legally protected status.