Area Manager

Afaq - Warehouse Branch - J02 (Amazon); Medina Province; On-site; SAR 200,000 - 300,000; Full time

Job summary

A fast-growing logistics company in Saudi Arabia is seeking an experienced Operations leader to drive fulfillment operations and lead cross-functional teams. Responsibilities include promoting safety, analyzing performance metrics, and managing a team to optimize processes. Candidates should possess a Bachelor's degree and have at least 2 years of performance management experience. The role requires flexibility to work various shifts, focusing on delivering exceptional customer service.

Qualifications

• 2+ years of employee and performance management experience.
• Work a flexible schedule, including weekends and nights.
• 3+ years of performance metrics and process improvement experience.

Responsibilities

• Promote a culture of safety and well-being.
• Lead a team while managing administrative tasks.
• Analyze performance and suggest process improvements.

Skills

Employee and performance management

Performance metrics

Process improvement

Project management

Effective communication

Education

Bachelor’s degree or equivalent

Job description

Description

Do you pioneer? Do you enjoy breaking down and solving complex problems for the benefit of a quickly expanding customer base, focusing first on our customers and working backwards? Do you want to be part of a newly formed organization that is designing and launching new business models across AMET? If so, Ultra Fast Groceries is looking for a highly experienced operations manager for the role of Operations leader to launch and scale Ultra Fast service

The successful candidate will be responsible for Fulfillment Operations and select other cross functional start-up activities, championing, challenging and sometimes signing off on network standards, executing assigned pre-launch tasks, and being accountable for building results on launch until sustained phase. They will be a natural self-starter who is comfortable leading large, complex facility projects. They will have a true hands-on approach, strong project management skills, and be an effective communicator. Post the launch, the leader will transition from a PM role to lead the FC/Store Ops org for multiple sites/countries with a team of Area Managers

In order to be successful in this position, you need to be comfortable interfacing and driving various functional teams, ranging from finance, business, HR, operations, to real estate, projects and procurement and individuals at all levels of the organization. Keeping an open mind, a drive-and-ambition and ability to deal with ambiguity will help you remain innovative in our culture.

Responsibilities

• Promote a culture of safety and well being
• Analyze and implement corrective actions to make sure quality, productivity and SLAs are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Analyze performance and suggest process improvements to optimize work and improve customer service
• Collaborate with other managers to standardize shift processes

Basic Qualifications

• 2+ years of employee and performance management experience
• Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• 3+ years of performance metrics, process improvement or lean techniques experience

Preferred Qualifications

• 1+ years of performance metrics, process improvement or lean techniques experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Tagged as: Fulfilment & Operations Management