Agentic AI Consultant- M365 Copilot and Copilot Studio

Sulava MEA; Riyadh; On-site; SAR 120,000 - 150,000; Full time

Job summary

A leading AI consulting firm in Saudi Arabia is seeking an Agentic AI Consultant to design and deploy intelligent AI agents for diverse clients. Candidates should have strong experience in AI technologies, particularly Microsoft Copilot Studio and Azure AI, complemented by skills in corporate training and stakeholder management. This role offers the opportunity to drive productivity and efficiency across organizations, leveraging innovative AI solutions that enhance business value. The ideal candidate will join a mid-senior level team and contribute to establishing Agent Factory capabilities within major enterprises.

Qualifications

• 4+ years in corporate training or technology enablement.
• Proven experience delivering AI or digital transformation training.
• Strong problem-solving and analytical thinking skills.

Responsibilities

• Collaborate with clients to identify automation opportunities.
• Design and deploy intelligent AI agents.
• Train customer teams to build and maintain agents.

Skills

Proficiency in Microsoft Copilot Studio

Understanding of Azure OpenAI

Prompt engineering

Workshop facilitation

Communication skills

Education

Bachelor’s or Master’s degree in Computer Science, IT, or related field

Tools

Azure AI Foundry

Power Platform

Microsoft Graph

Job description

Job Overview

As an Agentic AI Consultant at Sulava MEA, you will be at the cutting edge of AI innovation—designing, building, and deploying intelligent AI agents that transform how organizations work. You will partner with clients to identify automation opportunities, architect agentic solutions using Microsoft Copilot Studio and Azure AI, and bring future Agentic Solutions to life that work alongside human teams to drive productivity, efficiency, and business value.

Key Responsibilities

Solution Design & Architecture

• Collaborate with clients and AI Strategists to identify high‑value use cases for AI agents
• Design end‑to‑end agentic solutions: conversational flows, orchestration logic, integrations, data sources, and governance models
• Create functional and architectural blueprints for AI agents aligned with enterprise standards and Microsoft’s Agent framework
• Evaluate feasibility, estimate effort, and prioritize use cases by business impact and technical complexity

Agent Development & Deployment

• Build production‑grade AI agents using Microsoft Copilot Studio, Azure OpenAI, and Power Platform
• Develop multi‑agent scenarios with orchestration, handoffs, and human‑in‑the‑loop workflows
• Implement integrations with enterprise systems: SharePoint, Dynamics 365, SAP, Salesforce, custom APIs, and Microsoft Fabric
• Ensure agents are identity‑aware (Entra ID), secure (Defender), compliant (Purview), and governed according to organisational policies

Agent Factory Implementation

• Implement Sulava MEA’s Agent Factory framework for standardised, scalable agent deployment
• Establish agent lifecycle management: ideation, co‑creation, deployment, continuous improvement, and retirement
• Build repeatable templates, connectors, and accelerators for common use cases
• Apply governance frameworks ensuring every agent remains effective, secure, and sustainable

Testing, Iteration & Optimisation

• Conduct pilot testing with end‑users and gather feedback to refine agent performance
• Optimise prompts, improve response accuracy, reduce latency, and enhance user experience
• Monitor agent usage, performance metrics (response time, accuracy, user satisfaction), and business impact
• Troubleshoot issues, implement fixes, and provide ongoing support post‑deployment

Content Personalisation & Quality

• Customise all training materials to client industry, business functions, and cultural context (both English and Arabic where needed)
• Ensure content is relevant, practical, and aligned with real business challenges facing Saudi organisations
• Validate and improve AI‑generated training content with human expertise and creativity

Knowledge Transfer & Enablement

• Train customer teams to independently build and maintain agents using Agent Factory frameworks
• Conduct “build and learn” workshops, empowering internal teams, partners, and vendors to become active contributors
• Document best practices, design patterns, lessons learned, and reusable components
• Mentor junior consultants and build internal capability within Sulava MEA

Governance & Best Practices

• Ensure agents adhere to AI governance, ethical AI principles, responsible AI frameworks, and data privacy regulations (Saudi DPA, GDPR where applicable)
• Implement version control, testing protocols, change management, and release processes
• Collaborate with Technology & Security stream on compliance, risk mitigation, and security hardening

Required Qualifications

Education

• Bachelor’s or Master’s degree in Computer Science, Information Technology, AI, Engineering, or related field

Experience

• 4+ years in corporate training, learning & development, or technology enablement
• Proven experience delivering AI, Microsoft 365, or digital transformation training
• Background in change management or adoption programmes preferred
• Experience training in the MEA region is a strong advantage

Technical Expertises

• Mandatory: Proficiency in combination of Microsoft Copilot Studio, Copilot Studio, Azure AI Foundry, and Power Platform
• Strong understanding of Azure OpenAI, GPT models, prompt engineering, and LLM fine‑tuning
• Experience with APIs, connectors, Microsoft Graph, and enterprise integration patterns
• Knowledge of Microsoft 365 ecosystem, SharePoint, Teams, Dataverse, and Microsoft Fabric
• Familiarity with Python, C#, JavaScript, or TypeScript for custom development (preferred)
• Understanding of agent orchestration, multi‑agent systems, and Agentic concepts

Consulting Skills

• Ability to translate business requirements into technical agentic solutions
• Workshop facilitation and stakeholder management skills
• Strong problem‑solving, analytical thinking, and attention to detail
• Customer‑centric mindset with excellent communication skills
• Ability to work independently and as part of cross‑functional teams

Language Requirements

• Fluent English (written and spoken) is mandatory
• Arabic proficiency is advantageous for client engagement and documentation

What Success Looks Like

• Successfully design and deploy 40–80 AI agents across multiple client engagements, delivering measurable ROI
• Achieve productivity gains of 30–50% for use cases you implement
• Establish Agent Factory capability within 2–3 major Saudi enterprises
• Build capability enabling client organisations to independently create and maintain agents
• Contribute significantly to Sulava MEA’s Agent Factory intellectual property, templates, and standardised approaches
• Earn recognition as a trusted agentic AI expert in the Saudi market and become a sought‑after speaker at local events
• Work closely together with Microsoft

Additional Information

• Seniority level: Mid‑Senior level
• Employment type: Full‑time
• Job function: Engineering and Information Technology