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Client: Objectway
Location: Ebersberg, Germany
Job Category: Finance
EU work permit required: Yes
You will advise, train, and coach bank employees using our OBS software to optimize its use in daily banking practice. Responsibilities include analyzing and classifying incoming inquiries and error messages, being part of the help desk, maintaining documentation, managing the OBS environment, and operating interfaces. You will monitor processing procedures, ensure compliance with SLAs and legal requirements, coordinate and perform tests, and support customers through training courses. Your contribution is vital to team success and customer satisfaction.
A challenging, progressive position in an international environment with permanent employment. Our office in Ebersberg offers a modern workspace, direct S-Bahn access, parking, performance-based pay, interesting tasks, and flexible home office options. Home office is possible.
We are an equal opportunity employer welcoming applications from all qualified individuals, regardless of race, sex, disability, religion, sexual orientation, or age.