Software Support Engineer (m/f/d)

Nur für registrierte Mitglieder

Blaubeuren

EUR 40.000 - 70.000

Jobbeschreibung

Rehm Thermal Systems is a leading manufacturer of reflow soldering systems with convection or condensation and drying and coating systems. The company has been producing energy-efficient manufacturing equipment for the electronics and photovoltaics industry since 1990. We also offer our customers tailor-made applications related to the soldering, coating and hardening of modules. Headquartered in Blaubeuren, Germany, Rehm Thermal Systems coordinates the activities of 26 locations in 24 countries worldwide.

Software Support Engineer (m/f/d)

Mexico

Your key responsibilities

Providing first and second level support and solving complex software challenges efficiently
Assuring regular software installation and software updates both at customer sites and remote
Close collaboration with our CSM department in the headquarter when troubleshooting complex software issues
Commissioning and maintaining standard Rehm interfaces and customer specific interfaces for communication with MES systems
Commissioning of machine to machine interfaces (e.g. Hermes)
Documenting the support request, the activities carried out and solutions in our ticket system

What we are looking for

Bachelor’s degree or higher in Computer Systems Engineering or a related field
Good knowledge in network systems, SQL database systems and computer systems
Basic experience in PLC and electrical engineering
Ability to understand and troubleshoot problems in software and hardware systems
Excellent customer relation and analytical way of thinking
Ability to work in a team within a multi-cultural environment
Strong communication skills in English

The benefits of joining us

The opportunity to work in a growing and dynamic industry
Exciting training opportunities in our German headquarter
You work in a great international team in Mexico and in Germany
Flat hierarchies with a focus on quality and creativity

Please send your application to

Mr. Luis Garcia, General Manager Rehm Mexico
luis.garcia@rehm-group.com | +52 (33) 1600-1573

Rehm Thermal Systems SA de CV
Parque Industrial TREX La Venta
Carretera La Venta a Nextipac No. 6645 int. 10,
Colonia La Venta del Astillero,
Zapopan, Jal. CP. 45221