Senior Site Reliability / Gitops Engineer

Senior Site Reliability / Gitops Engineer

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Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders across sectors. We have a global, distributed team of 1200+ colleagues in 75+ countries, with few office-based roles. Teams meet a few times yearly in interesting locations worldwide to align on strategy and execution.

The company is founder-led, profitable, and growing. We are hiring a Senior Site Reliability / Gitops Engineer for our Information Systems (IS) team. This role is ideal for an automation-focused senior technologist passionate about Linux, looking to build a career with Canonical and contribute to the success of Ubuntu and open source products.

Job Summary

The IS team supports and maintains all of Canonical's IT production services, serving over 60 million Ubuntu users. As a Senior SRE & Gitops Engineer, you will drive operations automation in both private and public clouds, utilizing open source infrastructure as code tools, CI/CD practices, and Canonical's automation products. You will also provide feedback to developers on product operation at scale, contribute to design and implementation, and collaborate with global teams to deliver excellent services.

Responsibilities

• Lead automation and Gitops development as an embedded tech lead.
• Collaborate with IS architect to align solutions with architecture vision.
• Design and develop services as product offerings.
• Implement infrastructure as code, increasing automation and process improvements.
• Automate software operations across distributed systems in private and public clouds.
• Maintain responsibility for core services, networks, and infrastructure.
• Develop troubleshooting, capacity planning, and performance monitoring skills, using tools like Prometheus, Grafana, Elasticsearch.
• Support and collaborate with globally distributed engineering, operations, and support teams.
• Focus on larger projects and automation during dedicated development time.
• Share expertise through design sessions, mentorship, and collaborative work.
• Handle time-critical escalations responsibly.

Qualifications

• Modern understanding of hosting architecture driven by infrastructure as code.
• Product mindset focused on developing products, not just solutions.
• Experience in Python software development, especially large projects.
• Experience with Kubernetes or similar container orchestration systems.
• Proven ability to manage and deploy cloud infrastructure with code.
• Practical Linux networking, routing, and firewall knowledge.
• Experience with Linux storage solutions like Ceph or databases.
• Hands-on Linux server administration experience.
• Extensive knowledge of cloud computing concepts and technologies.
• Bachelor's degree or higher in computer science or related field.
• Effective communication skills in English across various mediums.
• Strong troubleshooting skills, kernel to web, with willingness to seek help when needed.
• Flexible, quick learner, motivated by dynamic environments.
• Comfortable working in distributed teams.
• Passionate about open source, especially Ubuntu or Debian.

What We Offer

We value performance and experience, revisiting compensation regularly. Benefits include:

• Distributed work environment with biannual in-person team sprints.
• Annual learning and development budget of USD 2,000.
• Performance reviews and recognition rewards.
• Paid annual leave, maternity, and paternity leave.
• Wellness programs and support services.
• Travel opportunities to meet colleagues.
• Travel upgrades for company events.

About Canonical

Canonical pioneers in open source, publishing Ubuntu, a key platform for AI, IoT, and cloud. We hire globally, uphold high standards, and foster a discrimination-free workplace. Diversity enhances our work and products. We invite all qualified candidates to apply.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and IT
• Industry: Software Development