Digital Consultant / Product Coach

5 days ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Direct message the job poster from Interzero

Product Coach
About the Role
As a Product Coach, you will uplift and mentor our product teams by embedding industry-leading product discovery and delivery practices. You’ll work across multiple cross-functional teams—each comprising a Product Manager, Product Designer, and Engineers—to ensure they effectively uncover customer problems, validate solutions early, and deliver measurable business impact. In the initial months, you will also help hire and build out a strong bench of Product Managers and step in as a hands-on Product Manager when needed. Your mission is to cultivate a data-informed, outcome-focused culture that consistently generates innovative solutions our customers love and that drive sustainable growth.

⸻

What You’ll Do

1. Build and Coach High-Performing Product Teams
• Talent Acquisition & Onboarding
• Partner with People Ops and leadership to define role profiles, interview criteria, and evaluation rubrics for Product Manager hires.
• Conduct interviews, assess candidates’ discovery and delivery skills, and ensure new PMs ramp quickly using proven onboarding materials.
• Hands-On Product Management (Initial Phase)
• Serve as an interim Product Manager on a priority project: set strategy, conduct discovery, refine user stories, and shepherd features from concept through launch.
• Demonstrate first-hand how to engage with stakeholders, translate business goals into a prioritized backlog, and monitor key metrics post-launch.

2. Strengthen Product Discovery Practices
• Embed Outcome-Driven Discovery
• Teach teams to frame problems as hypotheses (“Our users struggle to X; we believe solving Y will lead to Z outcome”).
• Guide teams through customer interviews, opportunity assessments, and rapid prototyping to validate or invalidate assumptions before heavy development.
• Introduce tools such as Opportunity Solution Trees and Impact Mapping to visualize how experiments link back to business goals.
• Instill Continuous Discovery Rhythms
• Coach teams to maintain a regular cadence of customer touchpoints (e.g., weekly interview slots, in-app surveys, usability tests).
• Help PMs and Designers establish lightweight processes for capturing qualitative feedback and balancing it with quantitative analytics (e.g., event tracking, A/B tests).
• Facilitate periodic “discovery demos” where teams share learnings, iterate on problem statements, and realign on objectives.

3. Elevate Delivery Excellence
• Refine User Stories & Backlog Grooming
• Teach teams how to write clear, concise user stories with well-defined acceptance criteria, ensuring they are INVEST-compliant (Independent, Negotiable, Valuable, Estimable, Small, Testable).
• Lead backlog grooming sessions: break down epics into MVP-sized stories, identify technical or design dependencies, and estimate effort and risk collaboratively with Engineers and Designers.
• Coach PMs on defining “Definition of Ready” and “Definition of Done,” so deliverables flow smoothly through development sprints.
• Foster Cross-Functional Collaboration
• Encourage Engineers and Designers to engage early in discovery (e.g., technical spikes, low-fidelity prototypes, accessibility consultations) so feasibility and usability are baked in from day one.
• Facilitate alignment meetings with Sales, Marketing, Support, Finance, Legal, and Privacy teams—helping PMs balance customer desirability, business viability, and technical feasibility.
• Teach teams how to set sprint goals that reflect business outcomes (e.g., “Increase trial conversion by 15%”) instead of merely shipping features.

4. Develop a Data-Informed, Accountability-Driven Culture
• Define and Track Key Metrics
• Guide teams to identify North Star metrics and leading KPIs that tie directly to strategic goals (e.g., activation, retention, revenue per user).
• Help teams instrument analytics tools properly (event taxonomy, dashboards, cohort analyses) so they can monitor real-time performance and uncover opportunities.
• Teach PMs and Engineers how to design A/B tests that measure incremental impact and set up guardrails to avoid statistical pitfalls.
• Create a “Fail-Fast, Learn-Fast” Environment
• Model how to run small-batch experiments (smoke tests, landing page MVPs, concierge demos), capture learnings, and iterate quickly.
• Host regular “post-mortems” on experiments and releases—celebrating wins, analyzing missteps, and documenting best practices to share across teams.
• Build psychological safety by encouraging transparency around failures and rewarding teams for validated learning rather than only shipped features.

5. Scale Best Practices & Foster Communities of Practice
• Knowledge Sharing & Workshops
• Organize periodic “product clinics” where teams present current challenges—crowdsourcing solutions and feedback from peers.
• Lead hands-on workshops on topics such as effective user story writing, hypothesis mapping, experiment design, and data storytelling.
• Curate a “playbook” of reusable templates (discovery plans, story templates, experiment trackers) that teams can adapt to their domain.
• Measure Coaching Impact
• Establish qualitative and quantitative benchmarks (e.g., reduction in rework, time to validate a hypothesis, percentage of stories passing Definition of Ready) to assess how coaching improves team throughput and product success.
• Solicit regular feedback from PMs, Designers, Engineers, and stakeholders to iterate on your coaching approach and refine focus areas.

⸻

What Success Looks Like
• Empowered, Self-Sufficient Product Managers
New PM hires ramp quickly: they can run independent discovery sprints, write clear user stories, and manage end-to-end delivery with minimal handholding.
• Consistent, Validated Learning Cycles
Multiple teams run weekly experiments, surface customer insights early, and adapt roadmaps based on data—resulting in fewer “big bet” failures and more incremental gains.
• Improved Delivery Predictability
Backlogs stay clean, stories flow smoothly into development, sprint commitments are reliable, and cross-functional dependencies are resolved proactively.
• Tangible Business Impact
Product-led KPIs (e.g., activation, retention, revenue, NPS) show steady improvement quarter over quarter, attributable to more rigorous discovery and delivery practices.
• Organizational Adoption of Best Practices
Discovery artifacts (Opportunity Solution Trees, experiment plans, story maps) become standard across teams. There’s a vibrant community of practice where learnings are shared and iterated upon continuously.

⸻

Qualifications
• Extensive Product Experience (4+ years)
• Proven track record as a hands-on Product Manager or Product Lead at a technology company—ideally in SaaS, platforms, or consumer web/mobile.
• Deep familiarity with modern product discovery techniques (hypothesis-driven roadmapping, dual-track Agile, rapid prototyping) and a history of shipping customer-centric solutions.
• Coaching & Mentorship Expertise
• Demonstrated ability to mentor mid- to senior-level Product Managers, Designers, and Engineers—shifting their mindsets from outputs (features shipped) to outcomes (customer and business impact).
• Strong facilitation skills: capable of leading structured workshops (e.g., design sprints, impact mapping, story mapping) that surface insights and align teams.
• Data-Fluent & Business Savvy
• Expert at synthesizing inputs across functions—Sales, Marketing, Finance, Legal—and surfacing hidden constraints early in the discovery process.
• Deep experience with user research (qualitative and quantitative) and analytics tools—able to guide teams in crafting robust experiment designs and interpreting results.
• Exceptional Communication & Influence
• Able to influence Product Managers, Engineering Managers, Design Leads, and executives through structured arguments, data storytelling, and empathetic listening.
• Experience driving organizational change: you know how to balance persistence with empathy when evolving processes and mindsets.
• Growth Mindset & Adaptability
• Comfortable with ambiguity and rapid iteration—willing to prototype new coaching methods, solicit feedback, and adjust quickly.
• Passionate learner: you stay current on emerging product practices (e.g., AI-driven personalization, platform business models, accessibility trends) and incorporate them into your coaching toolkit.

⸻

Diverse Perspectives

We believe exceptional products are created by teams that bring varied life experiences, backgrounds, and problem-solving approaches. We welcome candidates who offer fresh points of view—whether it’s insights from a non-tech industry, unique cultural influences that shape user empathy, or unconventional career paths that enrich team thinking. Be prepared to share how your background and perspective will drive innovation and strengthen our product culture.

⸻

We’re seeking a Product Coach who not only teaches “how” to build successful products but also inspires teams to ask “why” at every step—ultimately ensuring we deliver solutions our customers love and that sustainably advance our business. If you’re passionate about scaling product excellence, building enabling environments, and occasionally rolling up your sleeves as a Product Manager, let’s talk.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Marketing and Sales

Referrals increase your chances of interviewing at Interzero by 2x

Get notified about new Digital Consultant jobs in Cologne Bonn Region.

Bonn, North Rhine-Westphalia, Germany 5 days ago

Bergheim, North Rhine-Westphalia, Germany 5 days ago

Bornheim, North Rhine-Westphalia, Germany 5 days ago

Bonn, North Rhine-Westphalia, Germany 2 months ago

Euskirchen, North Rhine-Westphalia, Germany 7 hours ago

Bonn, North Rhine-Westphalia, Germany 7 hours ago

Bergheim, North Rhine-Westphalia, Germany 7 hours ago

(Junior) Data Analyst / Business Analyst Procurement

Bonn, North Rhine-Westphalia, Germany 2 months ago

Cologne, North Rhine-Westphalia, Germany 1 month ago

Cologne, North Rhine-Westphalia, Germany 1 week ago

Cologne, North Rhine-Westphalia, Germany 1 month ago

Cologne, North Rhine-Westphalia, Germany 6 days ago

(Associate) Strategy Consultant mit Schwerpunkt Software Defined Vehicle (all genders)

Cologne, North Rhine-Westphalia, Germany 1 month ago

Senior Strategy Consultant mit Schwerpunkt Software Defined Vehicle (all genders)

Cologne, North Rhine-Westphalia, Germany 2 weeks ago

Cologne, North Rhine-Westphalia, Germany 3 months ago

Cologne, North Rhine-Westphalia, Germany 1 week ago

Business Analyst – Finance & Data (m/w/d)

Cologne, North Rhine-Westphalia, Germany 2 weeks ago

Business Analyst (m/w/d) Provisionssysteme

Cologne, North Rhine-Westphalia, Germany 3 weeks ago

Kerpen, North Rhine-Westphalia, Germany 7 hours ago

Cologne, North Rhine-Westphalia, Germany 7 hours ago

Cologne, North Rhine-Westphalia, Germany 6 months ago

Bonn, North Rhine-Westphalia, Germany 6 months ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.