Technical Support and Field Engineer

Join the Market Leader!

At CCL Label, we are committed to providing innovative and sustainable labelling solutions across numerous countries. With a dedication to excellence, we lead the market in premium labelling technology. Join us in our mission to enhance product packaging and support sustainability through cutting-edge labelling solutions.

This position is part of the global Food & Beverage Team

Technical Support and Field Engineer

Location: (Europe) Flexibility to work from home or on-site is a top priority for us.
Duration: Long-term contract

Job duties & responsibilities

1. Assess our customers' labelling equipment, set up labelling machines, and ensure optimal operation of labelling lines.
2. Conduct line assessments and qualify new labelling applications.
3. Troubleshoot and resolve existing challenges on the lines with the customer's team.
4. Operate various labelling machines (experience with main manufacturers required).
5. Train operators on our customers' lines to handle our products properly and operate the labelling equipment efficiently.
6. Document situations accurately for root-cause analysis with our technical team.

Requirements

1. A self-motivated professional with a proven track record in the packaging industry.
2. Willing to travel extensively, primarily within Europe, with potential for global assignments.
3. Experience operating and troubleshooting various labelling machines.
4. Strong problem-solving skills and the ability to collaborate effectively with customers’ teams.
5. Excellent training skills to educate operators on handling products and equipment.
6. Ability to document technical situations accurately for internal analysis.
7. Available on short notice.
8. IT equipment and a company car (including private usage) will be provided.
9. Competitive salary and bonus scheme reflecting experience and skills.
10. Additional incentives and target agreements.
11. Comprehensive training on CCL Products & Technologies.

If you are passionate about providing exceptional technical service, enjoy travelling, and have a strong background in labelling equipment, we would love to hear from you.