Product support engineer - french speaker (gn) - mainz

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About

Product Support Engineer - French Speaker (f/m/d) Mainz, Germany. Join the excitement at Edmund Optics, where we contribute to shaping the future with optics, imaging, and photonics. As a leading provider of off-the-shelf optical components, we're on a mission to enable innovative technologies across various industries, from high-speed factory automation to DNA sequencing.

At Edmund Optics Europe, we're building a vibrant community. As part of our team, you'll be surrounded by dynamic, diverse individuals working together to provide excellent technical customer support.

Role Overview

We're looking for a Product Support Engineer - French Speaker (f/m/d). You will be a key player in our customer support team, acting as the go-to expert for technical assistance in Europe. Your responsibilities include helping customers select the right products, managing accounts, and participating in projects like writing articles or designing demos.

Essential Functions

1. Providing technical assistance and product recommendations
2. Handling customer inquiries
3. Collaborating with global teams and supporting marketing initiatives

Qualifications

Ready to make a difference? The following are the requirements:

• Bachelor's degree in Science or Engineering
• Fluent in French and English
• Proficient with MS Office
• Strong communication and problem-solving skills

What We Offer

Join Edmund Optics for a thrilling experience! Benefits include:

• Competitive salary
• Company pension scheme
• Hybrid working options (1 day/week)
• Extensive training and development
• Subsidized gym membership
• Cycle to Work scheme / Jobbike program
• Company events

This office-based position can be located in York (UK), Mainz (Germany), or Lyon (France), depending on your preference.