Desktop Support Specialist

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Job Title: Desk Support (Freelance/Self-Employed)

Duration: 1-Year Contract

Start Date: ASAP

Languages Required: Fluent in English and German (C1)

About ITAZON

ITAZON is a leading IT services provider specializing in Desktop support, infrastructure management, and technology solutions across Europe. We deliver high-quality technical support and IT consulting to ensure seamless business operations for our clients. Our expertise includes deskside support, IT help desk services, and managed IT solutions, making us a trusted industry partner.

Job Overview

We are seeking skilled desktop Support Engineers to join our team in Burghausen, Germany. We have three (3) freelance/self-employed positions available for backfill and Full-Time Equivalent (FTE) support. These roles are available for immediate start on a 1-year contract.

As an IT Desk Support Engineer, you will provide deskside support, troubleshoot IT issues, and ensure smooth IT operations. This role is ideal for customer-focused professionals with strong technical expertise and problem-solving abilities.

Key Responsibilities

• Provide onsite deskside IT support to end users.
• Troubleshoot and resolve hardware, software, and network-related issues.
• Ensure timely resolution of IT incidents while delivering excellent customer service.
• Assist with the installation and configuration of hardware and software.
• Document and maintain detailed incident reports in the internal tracking system.
• Participate in IT projects and initiatives as required.
• Maintain a professional and customer-focused approach in all client interactions.

Requirements

• Minimum 2 years of experience in deskside or IT support.
• Fluency in English and German (C1 level).
• Valid work permit for Germany (mandatory).
• Strong expertise in troubleshooting hardware, software, and network-related issues.
• Excellent problem-solving skills with the ability to work independently.
• Strong verbal and written communication skills.
• Ability to handle client interactions professionally and effectively.

If you meet the requirements and are ready to contribute your skills in a dynamic IT environment, we encourage you to apply.

Join ITAZON and be part of a team that delivers top-tier IT support services!

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Information Technology

Industries

• IT Services and IT Consulting