Lead Account Executive

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 locations to serve more than 65,000 companies worldwide, ranging from startups to public companies. Our software-as-a-service solutions enhance customer experience (CRM, CX) and employee experience (ITSM).

Our cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), and Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

Freshworks has been featured in major media outlets like CNBC, Forbes, Fortune, Bloomberg, and has been recognized as a BuiltIn Best Place to Work in San Francisco and Denver for the past three years. Our products have received TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price, and Best Relationship.

Job Description

Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. It continuously discovers, maps, and optimizes infrastructure and applications across data centers and cloud environments, providing accurate views of your IT ecosystem. Customers in over 60 countries use these capabilities to manage and modernize IT infrastructures and application landscapes, adopting DevOps practices.

We’re seeking an Enterprise Account Executive to join our team. In this role, you will develop and execute a territory plan, drive sales, and meet revenue targets. This is an excellent opportunity to penetrate new accounts and nurture existing relationships within a rich territory. The ideal candidate has a strong sales background and can engage with technical buyers at all levels.

• Manage the sales process, including contract negotiations and approvals for new deals
• Build and maintain relationship maps for your territory, including existing and prospective contacts
• Coordinate with various roles such as Channel, SA, CSM, and CSE to maintain account ownership
• Communicate Device42's value to executives and technical decision-makers to drive enterprise sales
• Expand accounts by leveraging relationships and delivering business value
• Conduct account reviews and keep Salesforce.com customer information, forecasts, and pipeline data up to date

Qualifications

• 10+ years of experience in a quota-carrying sales role, preferably in SaaS (ITSM, IT infrastructure, cloud, or IaaS)
• Ability to establish strategic relationships with technical stakeholders across all levels within the Global 2000 or Fortune 1000
• Proven methodology in prospecting, pipeline building, and accurate forecasting
• Experience with enterprise sales cycles, with a minimum annual quota of $1MM and ASP of $100K
• Comfort with process-driven sales, reporting, and tracking to drive new business, upsells, and renewals

Additional Information

• Enhanced Paid-Time-Off with additional days for the first five years of service
• Life insurance
• Learning & Reading budget of up to €1,000 annually
• Free lunch three times a week in the office
• 25 days annual Paid-Time-Off (PTO)
• Company-funded Employee Assistance Program (EAP) for employees and families
• Discounted Tax Support Services

At Freshworks, we foster a diverse and inclusive workplace where everyone can find their purpose and passion, regardless of background, gender, race, sexual orientation, religion, or ethnicity. We are committed to equal opportunity employment and believe that diversity enriches our work environment and advances our collective goals.