Floor Manager - MAX&Co.

Would you like to join the MAX&Co. Munich Team as Floor Manager in Oberpollinger?

The Floor Manager is responsible for achieving the commercial objectives of the department. They will manage and develop resources, and collaborate with sales advisors, ensuring compliance with image rules and service standards.

Key responsibilities include:

1. Achieving personal and departmental results
2. Organizing, managing, and coordinating resources to meet commercial goals in coordination with the Store Manager
3. Assisting in objections handling and finalizing sales when needed
4. Ensuring the Sales Manager maintains department spaces (tidiness, product care)
5. Managing product presentation effectively within the department
6. Maintaining high standards of reception in the department
7. Evaluating and developing team members' skills
8. Training and developing department backups to ensure coverage
9. Informing and training colleagues on the collection/product, in collaboration with Sales and Visual Managers
10. Working with the Management Team to achieve store results
11. Aligning the department's image with company standards
12. Ensuring compliance with company procedures and conduct rules
13. Adhering to safety regulations and taking corrective actions if necessary
14. Encouraging participation in training, teamwork, and digital initiatives for innovation and efficiency
15. Promoting the use of digital technologies for process management and stakeholder engagement
16. Supporting sustainable practices related to environmental care, business processes, and community engagement

Qualifications include:

• At least 3 years of experience as a Floor Manager or Assistant Store Manager, preferably in luxury/fashion
• Excellent communication skills
• Leadership by example
• Customer-oriented with a focus on delivering exceptional in-store experiences
• Goal-oriented mindset
• Passion for fashion and good knowledge of brands
• Proficiency with in-store digital tools
• Strong organizational and problem-solving skills
• Fluent in German and English

Join us!

About Max Mara Fashion Group

Max Mara Fashion Group is a global leader in modern pret-à-porter fashion, founded in 1951, offering high-end feminine clothing produced with excellent industrial processes.

Our passion, commitment, and tradition have created a unique fashion style, characterized by:

• 9 main brands
• Over 60 seasonal collections
• More than 14 million garments sold annually
• Over 2,500 single-brand stores
• More than 10,000 multi-brand shops
• 27 languages spoken across our global network
• Over 5,500 employees worldwide

Our ecosystem includes departments such as Fashion Design, Marketing & Sales, Operations, Retail, Stores, ICT, and the Digital Division, established in 2013 to integrate digital assets, e-commerce, and digital marketing solutions.

Discover your potential with a career at MMFG—where passion, new challenges, learning, teamwork, and shared vision come together to make a difference!

Max Mara Fashion Group is an equal opportunity employer. Everyone is welcome!