Quality Business Partner

The Quality Business Partner serves as a key individual contributor in ensuring adherence to quality standards and driving continuous improvement within a designated area. This role is responsible for overseeing the governance of the quality management system framework, fostering strong partnerships with teams at site level, and providing critical insights to uphold compliance and mitigate risks. Working closely with operational teams and their direct leader the Quality Business Partner ensures alignment with corporate quality objectives and facilitates best practice sharing to enhance overall performance.

Key responsibilities

• Ensure adherence to quality standards: Oversee and enforce quality standards to ensure consistent and reliable performance.
• Governance of quality management system: Manage the governance framework for the quality management system, ensuring all processes are documented, controlled, and compliant with internal and external standards.
• Foster partnerships with site-level teams: Build and maintain strong working relationships with operational teams at the site level to drive quality initiatives and improvements.
• Provide critical insights for compliance and risk mitigation: Deliver key insights related to compliance, quality risks, and potential issues, and work proactively to address these risks before they escalate.
• Collaboration within Quality: Work closely with direct leader to align regional operations with corporate quality objectives, ensuring consistency in quality across all sites.
• Monitor and report on quality performance: Regularly track and report on the quality performance metrics, identifying areas for improvement and implementing corrective actions when necessary.
• Training and development of teams: Provide guidance and support to site-level teams to ensure they are properly trained in quality standards and procedures.
• Act as a quality subject matter expert: Serve as a subject matter expert for quality-related inquiries, troubleshooting, and guidance for site-level teams.
• Support audits and inspections: Assist in preparing for and supporting internal and external audits, ensuring compliance with applicable regulations and standards.
• Drive quality culture: Encourage and promote a culture of quality across all levels, motivating teams to take ownership of quality and continuously seek improvements.

Critical competencies:

• Stakeholder Engagement and Networking: Builds and nurtures relationships to align regional efforts.
• Customer-Centric Leadership: Addresses customer needs through proactive, quality-driven solutions.
• Conflict Management: Resolves conflicts promptly while maintaining focus on objectives.
• Clear and Effective Communication: Communicates quality issues and strategies clearly to stakeholders.
• Data-Driven Decision Making: Analyzes data insights to drive operational quality improvements.
• Project Leadership and Execution: Leads and executes projects to achieve quality improvements.
• Adaptability and Resilience: Adjusts quickly to changes while maintaining focus on results.
• Team Leadership and Development: Mentors and motivates the quality team to foster growth.
• Root Cause Analysis and Problem-Solving: Identifies root causes and implements corrective actions effectively.
• Ethical Integrity and Accountability: Upholds high ethical standards, fostering trust and accountability.

#LI-DK3

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com .