SAP PP / PM Support Engineer

Job Description

Summary :

We are seeking a talented SAP PP professional to join our dynamic team. The ideal candidate will be responsible for managing and optimizing the production planning processes within the SAP system. If you have a strong background in SAP PP / PM and a passion for driving operational efficiency, we want to hear from you!

Responsibilities :

Design, configure, and implement SAP PP / PM modules to meet business requirements

Collaborate with cross-functional teams to streamline production processes

Analyze and troubleshoot production planning issues

Provide training and support to end users

Ensure data integrity and system accuracy

Analyze business requirements and translate them into SAP PP solutions.

Configure SAP PP module including Master Data (BOM, Routing, Work Centers), MRP, Production Orders, and Capacity Planning.

Integrate SAP PP with other modules (MM, SD, QM, WM, ECTR).

Application support - Incident Management, Change Management, Service Request Management, Problem Management : Respond to and resolve tickets, incidents, service requests and change requests within pre-defined SLAs

Collaborate with cross-functional teams to design and implement solutions

Analyze business processes and recommend improvements for efficiency

Provide end-user support, training, and documentation.

Participate in SAP implementation, upgrade, and rollout projects.

Troubleshoot and resolve issues related to production planning and execution.

Collaborate with business stakeholders to improve production processes using SAP best practices.

Qualifications :

Bachelor's degree in Computer Science, Information Technology, or related field

6+ years of experience in SAP PP implementation and support

Strong understanding of manufacturing processes and quality management principles

Good understanding of SLAs and ITIL processes from an Application Support perspective (such as Incident Management, Change Management, Service Request Management and Problem Management)

Excellent communication and problem-solving skills

Certification in SAP PP module is a plus