PC Support Manager – TS / SCI required

Transform technology into opportunity as a PC Support Manager with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT, you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

At GDIT, people are our differentiator. As a PC Support Manager, you will help ensure today is safe and tomorrow is smarter. Our work depends on the PC Support Manager joining our team to support INCOM Army.

How a Senior PC Support Manager Will Make an Impact

1. Responsible for overall personal computer activity.
2. Establishes and implements PC policies, procedures, and standards, ensuring their conformance with information systems goals and procedures.
3. Studies and projects PC resource requirements including personnel, software, equipment, and facilities; makes recommendations to management.
4. Maintains currency in new developments and technology.
5. Provides training for department staff and end users.
6. Directs setup and maintenance of library and materials for end-user reference; reviews department staff; ensures security procedures are implemented and enforced.
7. Provides leadership in the effective use of internal data processing, automated office systems, and data communications; may manage LAN services.
8. Conducts hardware maintenance and minor installations on equipment listed in the task order; understands inter-operational relationships of components.
9. Performs minor system tasks such as loading software and rebooting systems to support hardware maintenance and operations.
10. Installs and incorporates updates or changes to COTS hardware and software, including diagnostics failures or potential failure predictions.
11. Operates and interprets automated hardware management and diagnostics systems, including remote diagnostics, to maintain, repair, or upgrade hardware.
12. Plans and executes preventative maintenance; provides recommendations for spares, spares program, planning, and tracking.
13. Provides technical assistance to field service personnel.
14. Assists in repairing computers, printers, digital senders, etc.

What You’ll Need to Succeed

1. Education: Bachelor's Degree with 12 years of experience or Master’s Degree with 10 years of experience.
2. Security Clearance Level: TS / SCI.
3. Required Certifications:

DoD 8570.01-M IAT Level II / 8140 Computing Environment (CE) Certification as determined by the Program Manager is required prior to support on contract.

• IAT II 8570 / 8140 Baseline Certification Security+ or equivalent.
• Location: On Customer Site.
• Additional:

Candidates must be willing and able to attain a CI Polygraph for certain positions as determined by the contract.

• Position may require lifting objects (e.g., IT Hardware), reaching, bending, kneeling, and other moderately strenuous activities.
• Travel may be required to support the mission.

GDIT Is Your Place

• 401K with company match.
• Comprehensive health and wellness packages.
• Internal mobility team dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays.

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The likely salary range for this position is $106,371 - $40,564. This is not, however, a guarantee of compensation or salary. Salary will be set based on experience, geographic location, and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

Travel Required: Less than 10%

Telecommuting Options: Onsite

Work Location: