Information Technology Technical Consultant

Information Technology Technical Consultant

Join to apply for the Information Technology Technical Consultant role at ManageEngine

Information Technology Technical Consultant

Join to apply for the Information Technology Technical Consultant role at ManageEngine

ManageEngine, the division of Zoho Corporation focused on enterprise IT management, provides comprehensive IT management solutions used by more than 280,000 organizations globally. Our products streamline operations in areas such as IT service management, network performance, endpoint security, IT analytics, identity management, and cloud solutions. At ManageEngine, we combine innovation with simplicity to empower IT teams in effectively managing complex infrastructures, improving productivity, and ensuring business continuity.

We are looking for a Technical Consultant with hands-on expertise in ManageEngine—particularly in Identity and Access Management (IAM), Privileged Access Management (PAM), and Security Information and Event Management (SIEM), or similar security platforms. In this role, you'll take centre stage as a trusted advisor, helping prospective customers understand and experience the value of our comprehensive IT security management portfolio.

This is a remote role, and we are accepting applications from all parts of Germany. However, please note that it will require periodic travel.

Key Responsibilities:

• Engage with prospects and customers (both online and on-site) to understand business and technical needs.
• Deliver product presentations, technical demos, and proof-of-concepts tailored to client environments.
• Translate business requirements into tailored ManageEngine Identity and Access Management, Privileged Access Management, Security Information and Event Management solutions.
• Collaborate with Sales and Account Managers to drive solution alignment and deal closure.
• Respond to RFPs, RFIs, and other technical documentation.
• Stay updated with product developments, features, and roadmaps & Provide feedback to product teams for continual improvement.
• Customer Success: Work closely with customers to understand their IT Security challenges and implement tailored solutions using ManageEngine products.
• Represent ManageEngine at industry events, user groups, and conferences to showcase our solutions.

Requirements:

• 5 to 8 years of proven experience in cybersecurity and information security, with a strong understanding of industry standards and frameworks such as NIST, ISO 27001, PCI DSS, GDPR, SOC 2, and Zero Trust security models.
• Practical experience with Security Orchestration, Automation, and Response (SOAR), Intrusion Detection and Prevention Systems (IDS/IPS), and identity federations including SAML, OAuth, and OpenID Connect.
• Strong communication and presentation abilities along with fluency in German.
• Ability to handle customer objections and technical queries confidently.
• Analytical mindset with strong problem-solving abilities.
• Hands-on experience with comparable tools such as CyberArk, Beyond trust, One identity, ARCON PAM, Okta, Azure AD, or equivalent platforms is required.
• Certifications around Certified Identity Management Professional (CIMP), Certified Information Security Manager (CISM) could be a value add.
• Competitive salary package aligned with the candidate's qualifications, experience, and the market value of the role.
• Continuous training and professional development opportunities.
• Supportive and inclusive team and colleagues.
• Clear development plan in the short, medium, and long run.
• Participation in coaching and mentoring schemes.
• Opportunity to work with a global team and contribute to the growth of a leading technology company.

It is important for the applicant to hold a national or EU passport, have a valid work authorization, and be within commutable distance. The successful candidate will be subjected to background verification in compliance with the national legislation and market standards.

Join ManageEngine Europe today and be part of a company that is revolutionising the way businesses operate.

Together, let's shape the future of business software!

Learn more about us: https://www.manageengine.com/

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Engineering, and Information Technology

• Industries

  Software Development and Computer and Network Security

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