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EU AMXL Operations team is looking for a 3PL / Contract Logistics Manager to join the team and play a role in the overall management for the Germany AMXL 3PFC team. The role will be responsible for a part of the 3PL operations in Demand reports to the MEU Manager 3PL for AMXL in Europe. The role includes the overall interfacing with Retail, Supply Chain and Transportation Teams and external as well as internal Fulfillment Operations partner.
Key job responsibilities
- Responsible for managing and controlling quality, performance, cost and capacity of AMXL external fulfillment provider (3PL)
- Contribute and lead major projects within the EU AMXL Fulfillment Operations / Supply Chain / Transportation team to support the growth of our business and selection.
- Monitor and analyze customer experience and delivery performance
- Maintain and develop KPI and SLA with 3PL / carriers through daily management.
- Contribute to process improvements and cost optimization initiatives in collaboration with the EU and Worldwide AMXL Fulfillment Operations, Supply Chain, Retail, Customer Service and Transportation teams.
- Drive contract negotiations and ramp-ups of new external fulfillment partners.
About the team
Amazon Extra Large (AMXL) manages heavy items like furniture and large home appliances, offering comprehensive service including supply chain fulfillment, delivery, installation, and old item removal. We focus on safety, productivity, and innovation, expanding our fulfillment centers and delivery stations across the UK and Europe. Our team comprises operations, supply chain, business intelligence, and program management professionals, all vital to our growth.
GRUNDQUALIFIKATIONEN
- Bachelor’s Degree with proven track record in project delivery within scope, time, budget, and quality.
- Strong data analysis skills; ability to interpret and draw conclusions from data.
- Technical expertise with a solution-driven approach to systems & processes.
- Fluent in German and English; additional languages are desirable.
BEVORZUGTE QUALIFIKATIONEN
- Master, Diploma Degree, or MBA preferred.
- Proficiency in analytical tools such as Data-warehouse tables, SQL, Visual Basic.
Amazon is an equal opportunities employer committed to diversity and inclusion. We prioritize your privacy and data security. If you need workplace accommodations, please visit our website for support. For regions not listed, contact your Recruiting Partner.