Remote Site Maintenance Engineer

On behalf of our client, SpaceOpal (https://spaceopal.com/), we are looking for a Remote Site Maintenance Engineer to support the Spaceopal Maintenance Manager on all aspects of the Hosting Service provision as well as the related Ground Segment L1 Maintenance services at the world-wide distributed Galileo Remote Sites.

Spaceopal is the prime service operations contractor for the European Galileo Satellite Navigation System and manages all Galileo Service Operations. The awarded European Commission (EC) contract to Spaceopal is more than just its satellites in space. Galileo Service Operations will provide high-quality positioning, navigation and timing services to users across the whole world as a civil-controlled service with guaranteed continuity of coverage.

What is expected from you:

• The candidate is responsible to improve service reliability of the Remote Site infrastructure and Maintenance services and to reduce the number of incidents.
• The candidate contributes to the remote sites upgrades managed by the Remote Site Service Coordinator for the evolutions of the Galileo system.
• The candidate shall support the Remote Site Service Coordinator in the preparation of the technical proposals Spaceopal should receive from EUSPA for contract changes related to remote sites.
• The candidate shall deal with incidents, other emergencies and unplanned problems in line with the GSOp Service Management Processes.
• The candidate shall process all maintenance and hosting service tickets related to the remote sites and GILSC, providing punctual and exhaustive analysis.
• The candidate shall ensure the correct execution, recording and triggering of follow-up tasks needed to resolve the underlying issues in line with the GSOp ILS Plan.
• The candidate shall act as point of contact for the ILS Support Desk for the status monitoring of the local maintenance tasks (preventive, corrective, evolutive).
• The candidate shall verify, plan and schedule local maintenance work and the correct and timely implementation of the solution for any issue detected.
• The candidate shall develop together with the site L1 and Hosting Maintenance teams the annual preventive maintenance plan applicable for the respective site and GILSC.
• The candidate shall support the technical coordination of the remote site hosting service and maintenance tasks.
• The candidate shall suggest refinement of maintenance and spare processes to optimize TAT between GILSC, Sites and Manufacturers.
• The candidate shall support the Maintenance Manager in the assessment, monitoring and control of the performance of the subcontractors.
• The candidate shall maintain accurate records of all associated databases and technical documentation.
• The candidate shall review subcontractor’s reporting data packages delivered for the recurring services and issuing of technical-managerial documentation.
• The candidate shall support review boards and progress meetings (ARB, CCB, ILS working groups, MPM, QSPR, SER...).

What you offer:

• University degree in a relevant field (e.g. Engineering, Physics, Computer Science, Telecommunications or Electronics).
• Experience in similar activities, better if acquired in Space or Defence programs.
• Experience in the Galileo program.
• Experience in using Maintenance Planning and Ticketing tools.
• Previous experience working within maintenance, site service and warehouse environment.
• Fluent written and spoken English.
• Strong attitude to team work.
• Fluency in standard office automation tools (word processing, spreadsheets, email, internet, etc).
• Candidates must be eligible to work in the EU.
• Willingness to travel.

Benefits:

• 30 days annual leave.
• Work-life-balance, e.g., through flexible working time models and mobile office options.
• Employer supported pension scheme.
• Employer supported canteen, free coffee & fruit service.
• Centrally located office.
• Personal development and training options.
• Regular company and team events.
• International working environment, dynamic, multicultural and motivated teams.

Where:

Spaceopal headquarter (Munich, Germany). It could be necessary to participate sporadically to meetings at European locations.

When:

Deadline to apply: ASAP.

Please note that interviews will be held either via skype, webex, or other digital platforms.

We look forward to receiving your application for this position!