Senior Manager Delivery Solutions (m/w/d)

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Senior Manager Delivery Solutions (m/w/d), Berlin

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Client:

Location:

Berlin, Germany

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a642a4ae16fd

Job Views:

2

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

Are you passionate about efficient delivery processes, bring a structured mindset, and want to actively contribute to customer satisfaction? Then we’d love to hear from you! In this key role, you will take charge of our carrier network across Europe, ensuring top-tier service quality throughout the entire customer journey. From managing tenders and introducing new shipping solutions to driving continuous operational improvements — your impact will be felt every step of the way.

• You take over the management of all carriers in Europe and ensure high service quality across our network.
• You prepare and run MBRs & QBRs to ensure highest levels of quality at all times
• You own the tendering process within Europe, to get the best service options aligned with our strategic targets
• You implement new carriers and service types, including return processes.
• You live and breathe customer satisfaction—and work continuously to improve operational excellence across the entire customer journey.

Your profile

• You have 3-5 years work experience in a similar role
• You are fluent in German and English.
• You’re commercially driven and customer-oriented, with solid contacts in the European carrier network.
• You bring a structured and organized working style, a strong sense of responsibility, and analytical thinking.
• You’re great with people, a team player, and enjoy cross-functional collaboration.

What you can expect from us

• Ourdiverse team is ready to be enriched and inspired by your ideas: help building the future of food retailing in our fast-growingstart-up!
• Extensive onboardingswhich will prepare you for your various and challenging tasks
• Flexible working hours andhome office options to ensure a good work-life balance
• A beautiful and modern office inBerlin Schöneberg, easy to reach by public transport – and we cover the costs of your monthlyBVG (public transport Berlin) ticket
• Find your way (back) to the gym thanks tofitness cooperations with Urban Sports Club or FitX
• Optimal performance thanks toa MacBook.
• Well equipped office kitchen with fresh fruit, delicious KoRo snacks, coffee and tea
• 20 %discountin our KoRo online store
• Regular team events and joint activities as well as legendary company parties

Sounds good?

Then send us your application and all other relevant documents via our website.
We are looking for team members, not just co-workers! We are curious to know who you are and what moves you, so feel free to tell us already in a few introductory sentences.

About us

KoRo was founded in Berlin in 2014 with the aim of making high-quality food accessible to everyone at fair prices by skipping trading levels, efficient processes, and bulk sizes with a simple design. Today, besides its large packaging, KoRo stands out from its competitors through its unique products – like our best-selling date hazelnut cream, exceptional kinds of nut butter, and a wide range of snacks. KoRo now employs around 300 people and our products are sold throughout Europe.

KoRo will offer you a dynamic environment where you won’t only contribute to the food market revolution, but you will also be able to show your full potential. We are a diverse and committed team in which people from many countries and cultures work on a common mission: to make KoRo Europe's leading brand for innovative vegan and vegetarian foods. At KoRo, you will have the opportunity to be part of an open and exciting company that is constantly developing and in whose innovative and creative atmosphere new ideas and approaches are encouraged.

The KoRo team is just as diverse as our product range! To ensure that diversity continues to grow as quickly as our nut-loving team, we evaluate applicants regardless of gender, nationality, ethnic and social origin, religion/denomination, ideology, disability, age, sexual orientation, or identity.
Do you want to become part of our mission and actively shape the future of KoRo with your skill and talent? Then apply now!