After Sales & Warranty Clerk (f/m/d)

OTHERS SELL PRODUCTS, WE MAKE LIFELONG DREAMS COME TRUE

We are one of the world's leading manufacturers of sailing and motor yachts, a company that combines state-of-the-art technology with traditional yacht building. Our customers love independence. We create it in its most beautiful form.

Your profile

• You have a technical education and may already have experience in after sales service.
• A good technical understanding and solution-oriented thinking.
• You have basic business knowledge and good knowledge of Microsoft Office.
• Advanced English skills in writing and speech.
• You are resilient, a strong communicator, and a team player.

Your tasks

• Activity in various work areas:
  • Processing of warranty claims - making decisions about repairs and maintenance on our customers' products worldwide via our web-based system.
  • Spare parts sales - processing of all orders from our web shop.
• Quotation preparation, order processing, spare parts procurement, internal communication with various departments, and answering technical questions from our customers.
• Process monitoring up to the delivery.
• Communication with suppliers.
• Data maintenance in the web shop.

Our offer

• Collegial working atmosphere based on a people-oriented corporate culture.
• Collectively agreed salary with extra annual payments (Christmas bonus and recreation allowance).
• Employee recruitment bonuses.
• Employee representatives (works council, disabled and youth/apprentice representatives).
• 28 days vacation.
• The opportunity to use our company-owned yachts.
• Free employee parking, company canteen, and employee parties.
• Employee discounts at local retailers.
• Look forward to a dynamic team with room for individuality, a passion for boats, professionalism, and a great sense of humor.
• Benefit from the exchange of knowledge and experience among colleagues and the opportunity to have a real influence on the development of the world's second largest yacht manufacturer.
• Responsible and interesting work in the continuous development of the company.
• Free advice on all matters relating to relocating to our region.
• An exceptional working environment - you create lifelong dreams with us.