Client Success Manager - Automotive Industry (m/w/d)

Client Success Manager - Automotive Industry (m/w/d)

Client Success Manager - Automotive Industry (m/w/d)

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Job Description

Drive innovation. Empower clients. Shape the future of mobility.

At

Job Description

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology, we help global organizations harness the power of innovation to thrive on change. With a presence in 70+ countries and a client base of nearly 6,000, we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About The Role

As a Client Success Manager (CSM), you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like Embedded Software Development, R&D, Data & AI, Custom Applications, and SAP—ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.

What You’ll Do

Client Partnership & Growth

• Be the voice of the client within DXC’s Consulting & Engineering Services (CES)
• Build deep, trusted relationships with client stakeholders
• Understand client goals, programs, and tech landscape to align DXC solutions
• Identify and drive cross-sell opportunities with internal partners
  
  

Revenue & Account Strategy

• Collaborate with market leaders and industry SMEs to shape account plans
• Drive revenue growth through proactive opportunity creation and strategic planning
• Ensure contract renewals and long-term account health
  
  

Delivery Excellence

• Lead virtual teams across CES to ensure high-quality delivery
• Monitor KPIs like margin, staffing mix, and automation efficiency
• Oversee fixed-price projects to ensure on-time, on-budget delivery
  
  

What You Bring

• 5+ years in IT, account management, or sales-related roles
• Minimum 5 years of experience in the automotive industry
• Strong technical acumen (hands-on experience not required)
• Proven ability to coordinate complex, multi-offering accounts
• Fluent in English and German
  
  

Why Join Us

• Work with top-tier automotive clients on cutting-edge digital transformation
• Collaborate with global experts in a dynamic, inclusive environment
• Shape your career with learning, growth, and leadership opportunities
• Be part of a company that values innovation, integrity, and impact
  
  

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  IT Services and IT Consulting

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