Operations Lead

About Spaceshelf

At Spaceshelf, we’re building something big—starting small. We're on a mission to transform how brands and retailers think about inventory by enabling seamless inventory sharing. Big marketplaces have had this power for years, and now we’re putting it in the hands of everyone.

We are a tiny but ambitious team, backed by top-tier VCs and led by serial entrepreneurs who’ve been at the forefront of e-commerce innovation. Our founders have built and scaled startups from scratch and played key roles in industry-defining giants like Zalando, Shopify, Ankorstore, and Delivery Hero. Now, they’re bringing that game-changing expertise to create the next-generation Marketplace-as-a-Service platform. If you’re the kind of person who thrives in a fast-paced, high-autonomy environment and loves turning ideas into tangible products, let’s talk!

Tasks

• Operational Efficiency: Identify friction points, streamline workflows, and implement scalable processes that improve efficiency and unlock growth opportunities.
• Vendor & Product Onboarding: Own the onboarding journey for our vendors and their product catalogs, ensuring a seamless and scalable process that sets them up for success from day one.
• Financial Operations: Take charge of the process for invoicing, reconciliation, and financial operations, ensuring transactions are seamless, transparent, and built to scale.
• Customer Key Contact: Serve as a key point of contact for our most important customers, proactively addressing their needs, resolving challenges, and fostering strong, long-term partnerships.
• Performance Monitoring & Reporting: Track key operational metrics, extract actionable insights, and provide strategic recommendations to refine processes and accelerate growth.

Requirements

• 4+ years of experience in operations management, preferably in a startup or management consulting, with a strong focus on scaling processes and efficiency.
• Strong problem-solving and analytical skills, with extreme attention to detail.
• A self-starter with a proactive mindset and a hands-on attitude, capable of working independently in a fast-paced, dynamic environment.
• Excellent communication skills with the ability to work cross-functionally and engage directly with customers.
• Fluency in English, both written and spoken, is required.
• Big plus:
• Background in retail, e-commerce, online platforms, SaaS, with a deep understanding of industry challenges and operational needs.
• Familiarity with financial operations, including invoicing, reconciliation, and payment processing.
• Experience with JavaScript and SQL.

Benefits

Why Join Spaceshelf?

• Exceptional founders & investors – Work closely with experienced founders, backed by top-tier venture capital investors who believe in our vision.
• Growth opportunities – As we scale, you’ll have the opportunity to take on more responsibilities, grow into leadership roles, and shape the direction of the company.
• Fast-paced and entrepreneurial environment – Be part of a small but ambitious team where your ideas and initiatives are valued. This is a rare opportunity to build something groundbreaking from the ground up.
• Ownership & Autonomy – We believe in empowering our team members to take ownership of their work. You’ll have the freedom to drive initiatives, make decisions, and truly make an impact.

If you’re excited about building the future of e-commerce and want to be part of a team that is shaping the next wave of retail innovation, we’d love to hear from you!