Process Excellence Implementation Specialist (f / m / d)Hannover, DeutschlandHybridHannover, De[...]

You will contribute with relevant system knowledge to identify improvement opportunities, define their scope, and set the measurement framework (Definition & Measurement phases).

You will contribute to analysis and improvement phases by identifying root causes of issues and system and configuration-based solutions to these root causes.

Together with the Process Excellence Champions, you will coordinate the implementation of improvement activities. This includes delivering changes in system configuration, master data, mapping, user roles, etc. You will conduct tests for Go-Live and train & support delivery teams on technical issues during the Go-Live and stabilization phases.

In collaboration with the process consultant, you will participate in transformation projects that significantly impact future To-Be processes.

You will participate in immediate issue-fixing and improvement activities organized by BPM-CIP champions, providing technical fixes where applicable.

You will provide technical expertise for process performance monitoring, including activities such as Process Mining.

ABOUT YOU

• Strong background in SAP-based finance processes or other Finance/ERP solutions.
• Proven experience in process management, continuous improvement, and/or project management.
• Ideally, a university degree in business, economics, computer science, or a related field.
• Very good knowledge of the MS Office suite.
• Knowledge of BI, SQL, Query & related tools, as well as BPM tools, is desirable.
• Strong analytical skills and conceptual thinking.
• Ability to integrate process and system perspectives for a holistic view on process excellence.
• Strong team player with the ability to collaborate with process owners and delivery teams.
• An organized, autonomous approach to executing tasks and responsibilities.
• Fluent in English and the respective local language (e.g., German, Spanish).

ABOUT OUR OFFER

• Fantastic holiday benefits, including discounts, special offers, and the option to purchase additional ‘TUI time off’.
• Health and Wellbeing support in five key areas: Financial, Health, Social, Community, and Career.
• Discretionary Bonus Scheme.
• Private Medical Insurance, single coverage with options to add dependents.
• Permanent Health Insurance.
• Pension scheme and life assurance.
• Excellent rates with foreign exchange.

TUI Business Services (TBS) is an internationally positioned service company of TUI Group. TBS Finance is the Group-wide Finance Shared Service provider, with employees based in Hannover, Germany, and Luton, UK.

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