Client Success Manager - Automotive industry (m/w/d)

Job Description:

Drive innovation. Empower clients. Shape the future of mobility.

At DXC Technology, we help global organizations harness the power of innovation to thrive on change. With a presence in 70+ countries and a client base of nearly 6,000, we deliver next-generation IT services and solutions that transform industries. Join us and be part of a team recognized globally for its commitment to excellence and corporate citizenship.

About the Role

As a Client Success Manager (CSM), you’ll be the strategic partner and trusted advisor for key automotive clients. You’ll lead the orchestration of cross-functional teams across offerings like Embedded Software Development, R&D, Data & AI, Custom Applications, and SAP—ensuring seamless delivery, long-term client satisfaction, and sustainable growth. This is a high-impact, client-facing role that blends relationship management, technical insight, and business strategy.

? What You’ll Do

Client Partnership & Growth

• Be the voice of the client within DXC’s Consulting & Engineering Services (CES)
• Build deep, trusted relationships with client stakeholders
• Understand client goals, programs, and tech landscape to align DXC solutions
• Identify and drive cross-sell opportunities with internal partners

Revenue & Account Strategy

• Collaborate with market leaders and industry SMEs to shape account plans
• Drive revenue growth through proactive opportunity creation and strategic planning
• Ensure contract renewals and long-term account health

Delivery Excellence

• Lead virtual teams across CES to ensure high-quality delivery
• Monitor KPIs like margin, staffing mix, and automation efficiency
• Oversee fixed-price projects to ensure on-time, on-budget delivery

What You Bring

• 5+ years in IT, account management, or sales-related roles
• Minimum 5 years of experience in the automotive industry
• Strong technical acumen (hands-on experience not required)
• Proven ability to coordinate complex, multi-offering accounts
• Fluent in English and German

? Why Join Us

• Work with top-tier automotive clients on cutting-edge digital transformation
• Collaborate with global experts in a dynamic, inclusive environment
• Shape your career with learning, growth, and leadership opportunities
• Be part of a company that values innovation, integrity, and impact

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