Customer Support Engineer (m/f/d) for Semiconductor Industry

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Customer Support Engineer (m/f/d) for Semiconductor Industry, Munich

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Client:

ACCRETECH

Location:

Munich, Germany

Job Category:

Customer Service

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EU work permit required:

Yes

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Job Reference:

43283c9d43d5

Job Views:

1

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

ACCRETECH is one of the world´s leading manufacturers of semiconductor production equipment as well as form and surface measuring systems. From our European headquarter in Munich, Germany and offices in France, Italy, and Hungary, we oversee the entire European and South American markets through a network of sales and customer service points.

In the context of our expansion in Customer Support, we are seeking a Customer Support Engineer for our Munich office. The role involves providing technical support for our semiconductor production equipment, including installation, maintenance, and troubleshooting.

Responsibilities include:

• Being the primary contact for customers and working closely with them to ensure high satisfaction
• Providing technical expertise on our product lines
• Installation, maintenance, and support of CMP and Wafer Prober equipment
• Implementing hardware and software modifications
• Analyzing and resolving malfunctions

Requirements:

• Technical training in electrical engineering, mechatronics, mechanical engineering, or similar; further technician training is a plus
• Experience with installation, service, and support of complex systems
• Ability to support technical explanations and documentation
• Independent planning, troubleshooting, and documentation skills
• Teamwork, reliability, and independence
• Willingness to travel across Europe; valid driving license (Class B)
• Proficiency in English; German language skills are advantageous

What we offer:

• Autonomous work environment with growth opportunities
• Varied tasks within a dynamic team and open culture