Market Manager, Europe

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About Us
Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar.

Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services.

We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages.

We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller.

The Role:

As part of our international expansion, we are seeking a Market Manager based in Berlin, Germany to drive strategic partnerships with accommodation providers and optimize supply within the region.

The Market Manager is responsible for developing and managing a high-quality portfolio of hotel and accommodation partners in Germany. By building strong relationships and providing data-driven insights, you will help partners maximize their revenue while ensuring Trip.com’s travelers have access to competitive and attractive accommodation options.

This role is ideal for a proactive, results-driven individual with a passion for the travel industry and experience in business development, account management, or sales.

In this Role, you’ll:

* Develop and maintain strong relationships with key accommodation partners, including hotels and property management companies, to drive mutual business growth.
* Optimize partner performance by providing data insights, revenue management strategies, and marketing opportunities.
* Ensure partner hotels' rates, content, and availability are competitive and well-optimized on Trip.com’s platforms.
* Negotiate and secure exclusive deals, seasonal promotions, and strategic partnerships to enhance Trip.com’s market presence.
* Act as a consultant to partners, educating them on industry trends, customer preferences, and Trip.com’s suite of business solutions.
* Represent Trip.com in the German market by engaging with local tourism boards, hotel associations, and key stakeholders.
* Collaborate cross-functionally with internal teams, including product, marketing, and operations, to align strategies and achieve business objectives.
* Provide feedback to leadership on market trends, competitive landscape, and areas for improvement.
* Lead in-market commercial initiatives such as seminars, networking events, and training sessions for partners.
* Travel within the region (20-30% of the time) to meet with partners and strengthen business relationships.

What you'll Need to Succeed

* 4+ years of experience in account management, business development, partner success, or a similar role within the travel, hospitality, or e-commerce industry.
* Proven ability to build and maintain strategic relationships with key decision-makers, including General Managers and Revenue Directors.
* Strong commercial and negotiation skills with a track record of achieving revenue targets.
* Data-driven mindset with the ability to analyze market trends and partner performance.
* Passion for travel and technology, with a strong understanding of the online travel ecosystem.
* Excellent communication and presentation skills in English; fluency in German is highly preferred.
* Ability to work independently while collaborating effectively with a global team.
* Proficiency in CRM tools, Excel, and data analytics platforms is a plus.

Why Trip.com Group
We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respect team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made.
What’s more?

* Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions

* Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact

* We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise.

* We encourage flexible work arrangement

* Have fun with company-sponsored greetings and activities at holidays, birthdays, and colorful team events.

Click[1] the link to learn more about What makes Trip.com Group a leading global travel service provider?

Click [2] the link to learn more about This is a Trip Where Both Your Career and Life Can Flourish!

Find out more job opportunities at https://careers.trip.com

Have a good trip, and see you soon!
References

Visible links
1. https://www.youtube.com/watch?v=w4D31J3atps
2. https://www.youtube.com/@TripcomGroup

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

• Industries

  IT Services and IT Consulting, Technology, Information and Internet, and Travel Arrangements

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