Student Success Manager (Pedagogy Team)

42 Berlin is a disruptive higher education NGO training up to 600 students to become cutting-edge software engineers in a practice-based gamified peer learning environment.

Our model is based on the internationally successful concept of Ecole 42, founded in 2013 in Paris, now training more than 18,000 students across 50 schools worldwide.

At 42 Berlin, we aim to educate the next generation of German software engineers to build a digital future together.

Tasks

As Student Success / Pedagogy Manager, your main mission will be to support students throughout their entire lifecycle, from the start of their Piscine to the completion of their studies at 42 Berlin. You will report to the Pedagogy Lead and assist the pedagogy team in their daily activities on campus.

You will help accelerate our impact by taking ownership of the following workstreams:

• Student wellbeing: Serve as the first point of contact for students and candidates during Piscines. Assist them with questions and concerns, and proactively support their wellbeing through regular check-ins and engagement in clusters.
• Onsite presence: Be present on campus as much as possible to support students with their daily needs (projects, exams, time management, motivation, etc.) and support online communication via Slack, email, or other tools.
• Monitoring System: Monitor student attendance and progress, managing the data and tools used. Follow up with students who are falling behind or inactive.
• Assistance Program: Develop an Assistance Program to ensure all students can learn effectively, regardless of circumstances, by finding creative support solutions to reduce dropout rates.
• Piscine Organization: Support the preparation of Piscines, kickoffs, and welcome weeks.
• Campus Life: Organize and maintain an active student community through events like standups, meetups, and community emails.
• Transition to Jobs: Collaborate with the partnerships team to connect students with job opportunities and maintain relationships with employers.
• Development: Create and maintain internal tools, knowledge bases, and documentation.

Requirements

• Education from 42 or similar institutions
• Dedicated to student success and the 42 model
• Fluent in written and verbal English
• Friendly, helpful, proactive, and flexible personality
• Pragmatic, solution-focused mindset
• Alignment with our values (inclusive and open-minded)
• Legal right to live and work in Germany

Beneficial Skills

• Experience in C, C++, Shell scripting, Python, or Data analysis
• Experience with the 42 API
• German or other language skills
• Interest in joining a diverse, international tech community and mission-driven team in Berlin
• Benefits include 30 days paid leave, family-friendly policies, high-tech campus amenities, regular team events, ownership opportunities, and a dedicated training budget.

We offer a one-year contract with potential extension.

At 42 Berlin, we value individual differences and human diversity, fostering an inclusive and flexible work culture that recognizes each employee's strengths and talents.

Research indicates women and individuals with protected characteristics often hesitate to apply unless all criteria are met. If you believe you're a good fit but don't meet every requirement, please contact us—let's explore your potential together.

Application tips: You don't need to submit a photo, date of birth, nationality, or name—use placeholders instead. However, we encourage you to include a cover letter.