Post-Market Quality Lead Near Patient Care

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Who We Are

At Roche, we are passionate about transforming patients’ lives and we are fearless in both decision and action - we believe that good business means a better world. That is why we come to work each day. We commit ourselves to scientific rigor, unassailable ethics, and access to medical innovations for all. We do this today to build a better tomorrow.

As the Global Quality & Regulatory (GQ&R) unitof the Roche Diagnostics Division, we work with our partners in R&D, production and logistics to ensure that our products are available to healthcare systemsin the highest quality and in sufficient quantities. This is our contribution to the prevention and diagnosis of diseases for the benefit of many 100 million patients worldwide. At GQ&R, we are a global team operating along the entire diagnostic value chain. Through our day-to-day work, we ensure Roche's “Right to Operate”, shape the global regulatory environment through valuable collaboration with affiliates and authorities and thus accelerate access to our diagnostic solutions for customers and patients.

The Opportunity

As the "PMQ Network Lead Near Patient Care", you will be a member of the Post-Market Quality Leadership Teamand you will report to the Roche Diagnostics Global Head of Post-Market Quality (PMQ). In this position, you will be theleading figure and key point of contact for the post market quality of the products in the Near Patient Care (NPC) networkand you will be ensuring resolution to customer issues and compliance with regulatory requirements.

• You are responsible for all end-to-end Post Market Quality product disposition activitiesand related processes includingIRM, change management, and related data analytics.

• You will work closely with functional leaders and teams from Global Operations, R&D, and Global Customer Support, to develop strategies and set priorities in order to realize business ambitions.

• You will interact closely with the Chapters and Networks within PMQ to determine how to best allocate their members to Squads and teams to support the business. You will thereby empower and enable Squads within the Network and advance the work of the Network itself.

• You will lead important international/global cross-functional projects/initiatives that impact Roche's business on a larger scale (e.g. integration of acquired/new businesses).

• You will communicate a compelling vision for the NPC network and engage people to deliver against PMQ North Star and GQ&R Strategic Plan.

• You will demonstrate Senior-level Matrix Leadership skills and will be motivating, coaching, and developing people and teamstodrive customer focus in our mindset, workpriorities and collaborative behaviors. You will embrace VACC leadership principles in a VUCA environment.

• You will ensure effective interfaces of the NPC network with relevant other functions and chapters.

Who you are

You are a strong visionary and catalyst leaderwho is ready to collaborate with our affiliates, business partners, global/group functions and other Global Quality & Regulatory functions to deliver high quality products and resolutions to customers and patients and helps us create value through leveraging analytics, process excellence, lean methodologies and continual improvement efforts.

Must-haves:

• You are holding a Master / Bachelor’s Degree in either Business Management / Finance / Economics / Marketing / Pharmacistor related discipline from a recognized university.

• You are characterized by a deep practical understanding of the Diagnostics industry, especially relating to operational quality and compliance.

• You bring with10+ years of experience with proven leadership responsibility in the diagnostics industry or a related field within medical device, pharmaceutical or biotech industry.

Nice-to-haves:

• You are equipped with a scientific or engineering background, business acumen, and experience in the Near Patient Care field.

• You are a well known expert with knowledge and experience in IVD, Pharmaceutical, and /or Medical Device industry; Regulatory Compliance, Federal cGMP’s and QSR’s, ISO13485 and 27001

• Previous direct interaction with FDA and other regulatory agencies in inspections are part of your track record; or general history of successful interactions with regulatory bodies related to post-market product topics.

• You are having experience of working as/with expert(s) on projects related to operational quality, compliance, complaint handling, customer support, or operations

Locations

Mannheim, Indianapolis or Rotkreuz

Your Application

We invite you to submit a CV only for your application.

We look forward to receiving your application!

Your contact to us! With people. For people.

Do you need further support?

Please have a look at our FAQs, you will find them via https://careers.roche.com/global/en/faq.

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.