Airbnb, Project Manager with focus on Tourism and Customer Service

Airbnb, Project Manager with focus on Tourism and Customer Service

Become Our Key Operations Manager in Cartagena!

We’re looking for a highly responsible, entrepreneurial-minded Manager with strong experience in property management, project coordination, and client service — ideally within the tourism or hospitality industry.

If you're passionate about hospitality and want to be a true partner in a fast-growing business, this is your opportunity!

What You’ll Be Responsible For:

• Full operational management of our properties listed on Airbnb, Booking.com, Expedia, and more.
• Managing global projects in collaboration with EVINTRA, including support for our global CEO
• Ensuring exceptional customer service and guest satisfaction to maintain top-tier performance (Superhost, 5-star ratings, etc.).
• Leading and coordinating the operational team and marketing activities.
• Tracking finances and ensuring timely invoicing and reporting at the end of each month.
• Identifying upselling and cross-selling opportunities to increase revenue.
• Driving business development — growing our client base and improving performance.
• Maintaining all listing channels and implementing revenue-maximizing strategies.
• Acting as the central figure in the business — someone we trust to run operations, solve problems fast, and ensure results across the board.

What You Bring:

• Proven experience in short-term rental management or hotel operations.
• Hands-on expertise in guest communication, issue resolution, and team leadership.
• Solid understanding of platforms like Airbnb, Booking, Expedia, etc.
• A real entrepreneurial spirit — ownership mindset and ability to run a business like it's yours.
• Fluent English is a must; additional languages are a plus.
• Highly organized and responsive — available for urgent matters when needed (flexible hours, no fixed shifts).
• Experience with Office or CRM tools, accounting basics, and digital coordination is a big plus.
• Based full-time in Cartagena.

We Offer:

• A dynamic, flexible, and high-impact work environment.
• Real responsibility and the opportunity to grow as a business partner.
• Direct collaboration with the founder and the EVINTRA global network.
• Opportunities to scale the business with real reward and recognition.
• The chance to be part of something bigger — and grow with it.

Interested?

Send your CV and a short motivation to at@evintra.com or best Whatsapp +4915116503391– let’s build something great together!

• Karrierestufe

  Management