Operations Manager NOC - Spain fmd 234043

Drive GmbH is the backbone of the German emobility business and represents the brand Drive. We bring renewable energy to the road and support individuals and companies throughout Germany to travel in a clean, quiet, and affordable way by using electromobility. Our product portfolio includes smart solutions for charging on the road, at work, and at home. We help our customers at every step, from personal advice and installation of charging stations to modern billing systems and the supply of green electricity.

At Drive GmbH, diversity matters. We welcome all people and believe that differences make us stronger. Join our inclusive and diverse company culture! We offer positions in full-time or part-time to create equal opportunities for everyone.

Seize the chance to become part of our Drive GmbH team in Essen or Munich as soon as possible. Apply online now for the role of Operations Manager NOC Spain (f/m/d). Create prospects not only for the future of our company but also for your own. We look forward to meeting you because none of us is as strong as all of us.

Your Responsibilities

1. Ensure the stability of our high-power charging network for a major OEM customer, focusing on the Spanish market.
2. Operate our DC chargers and ensure a smooth customer experience, including:

Documentation, analysis, and management of customer requests within our CRM/Predictive Maintenance Tool.

1. Implement relevant suppression measures and coordinate with field service partners.
2. Maintain proactive and transparent communication with customers.
3. Ensure that the charger infrastructure is maintained and inspected according to industry legislation and regulations.
4. Contribute to improving our service quality and operational excellence.
5. Support the continuous growth of our eMobility business.

Your Profile

1. University degree in electrical engineering or a comparable professional training.
2. Experience in the eMobility or customer service industry.
3. Initial experience with DC infrastructure operations.
4. Strong problem-solving skills and the ability to prioritize collaboratively within a team.
5. Excellent communication and negotiation skills in English; proficiency in Spanish and additional languages are a plus.
6. A can-do attitude and willingness to contribute to a new business area.

We are united in working on the most exciting issue of our generation: climate change! With all our employees and customers, we form a global community of innovators and changemakers, believing that each of us can make a difference for our environment, society, and future generations. We shape the future.

Benefits

• Flexibility: Hybrid work model, flexible working hours, sabbaticals, and additional vacation opportunities for a healthy work-life balance.
• Working from abroad: Up to 20 days in the European Economic Area.
• Flat hierarchies: Interdisciplinary, cooperative working style with room for your ideas.
• Modern work environment: Ergonomic and digital workplace standards.
• Personal growth: Lifelong learning, access to new technology, and state-of-the-art training.
• Family Service Support: Childcare, holiday care, nursing support, and daily assistance.
• Nutrition & Health: Wide selection of meals, drinks, and health services such as physiotherapy and vaccinations.
• Corporate Benefits: Employee share program, pension scheme, discounts, and insurance options.
• Central location: Good public transport, free parking, and charging stations for e-vehicles.
• Individual Mobility: Options from private car leasing to bicycle leasing.

Questions

For more information, contact Beatrice Rapp. If you are ready to take the next step in your career, register and apply online (ID 234043). Please use our official application portal only. We cannot consider applications sent via email. Thank you for your understanding!

Additional Information

• Contract type: Permanent
• Working time: Full-time or part-time
• Company: Drive GmbH
• Function area: EMobility; Operation / Maintenance of Distribution
• Required Experience: Manager
• Key Skills: [Details not provided]