IT Application Support Specialist

Working for lux-Airport

Do you know Luxembourg airport as a passenger?

Would you like to join our team?

lux-Airport is the company that operates Luxembourg's national airport.

Its main roles are :

Providing a safe, high-performance infrastructure for the air transport of passengers and goods

Developing the surrounding areas in terms of activities and facilities.

Our airport serves more than 100 direct destinations and welcomed some 4.7 million passengers in 2023.

lux-Airport currently employs over 370 people from a wide range of backgrounds and nationalities.

The smooth running of our company relies first and foremost on the passion and excellence of our staff.

To continue to meet our commitments and move forward with new projects, we are constantly on the lookout for new talent.

Working for lux-Airport means working in an exciting and stimulating environment.

It also means adopting a mindset that is respectful, committed, conscientious, solutions-oriented and optimistic.

In fact, we believe that this approach is the most effective way of fostering personal fulfillment.

It also creates a working environment where individuals can develop their full potential and expertise.

This perfectly reflects our “Just Culture”.

Our job opportunity

Today, we are currently recruiting an IT Application Support Specialist.

Your responsibilities

• Your daily tasks

Configuring, maintaining and troubleshooting business systems and applications

Managing projects and proposing application solutions

Implementing business applications right through to commissioning

Providing level 2 and / or 3 support for all application systems

Assisting the support team in resolving application-related incidents

Writing technical procedures and user guides

Training the support team in business applications

Providing statistical resources

Analysing and developing software in collaboration with the various players in the process (drafting specifications with the requester(s), development, integration, etc.)

Adapting databases according to requirements and technical developments

Guaranteeing data availability by maintaining the performance of application or database systems

Participating in the integration of new employees

Supporting the network and security & systems engineering teams

• Your other missions

Participating in the integration of new employees

Participating in waste sorting and energy saving through responsible behavior

The required profile

Postgraduate degree (Engineer or Master) in IT or equivalent experience in a similar role

Experience

4 years of experience in a similar role

Skills and knowledge required

• IT Tools

Mandatory :

Microsoft Office suite

• Languages

Mandatory :

French : fluent spoken and written (C1 minimum)

English : fluent spoken and written (B2 minimum)

• Know-how and interpersonal skills specific to the job

Ability to multi-task

Special attention to detail

Teamwork and collaboration

• Other

Valid permanent B driving licence

Our offer

A compensation based on a salary scale, plus fringe benefits

A chance to work for an internationally-known and fast-growing Luxembourgish company

A professional opportunity in the field of aviation, a high-tech sector.

Note regarding the recruitment process

The whole application process is managed by Skeeled.

Our recruitment team will contact you in case your profile matches to our needs.

Thank you in advance for your understanding.