Coach (m/w/d) Dialogmarketing / Call Center

Coach (m/w/d) Dialogmarketing / Call Center

Join our team at AMEVIDA SE as a Coach (m/w/d) Dialogmarketing / Call Center in Bochum. We offer a full-time position with competitive benefits and opportunities for professional development.

Responsibilities

1. Continual development in sales
2. Training and mentoring new and existing staff
3. Ensuring quality of conversations through regular coaching and documentation
4. Serving as a professional contact for the team and supporting team leaders
5. Enhancing team members' skills
6. Organizing and maintaining coaching processes and quality standards

Requirements

• Excellent communication, contact, and conflict resolution skills
• Experience in sales
• Social competence and sense of responsibility
• Structured work approach
• Strong customer service orientation
• Flexibility, resilience, and commitment
• Proficiency in MS Office

Benefits

• Competitive salary
• Flexible working hours
• Additional vacation days
• Attractive bonus schemes
• Online discounts
• Development opportunities
• Employee referral bonuses
• Public transport discounts
• Asset-building benefits
• Free legal advice
• Company doctor
• Health promotion programs
• Free private dental insurance
• Free private inpatient insurance

Additional Information

Level: Entry level

Type: Full-time

Industry: Telecommunications