Director Sales Services Germany

With millions of diners, tens of thousands of restaurants, and 26 years of experience, OpenTable, part of Booking Holdings Inc. (NASDAQ: BKNG), is an industry leader with outstanding insights into the hospitality world. We champion restaurants, bars, wineries, and other venues worldwide, helping them attract guests, manage capacity, improve operations, and maximize revenue.

Every employee at OpenTable has a tangible impact on our work and culture. You will join a global network that includes OpenTable and KAYAK's portfolio of travel brands, including Swoodoo, checkfelix, momondo, Cheapflights, Mundi, and HotelsCombined.

Hospitality is about taking care of others, and it defines our culture. You will work in a welcoming and inclusive environment with benefits, flexibility, and support to help you succeed!

The Position :

OpenTable is seeking a dynamic and results-oriented Director of Sales & Services to oversee restaurant retention, acquisition, and revenue growth within their designated district in Germany. This role will lead a team of Sales Representatives and Account Managers, navigating local market conditions to ensure effective territory management and business expansion.

The ideal candidate will have a growth-oriented mindset, capable of overcoming challenges in restaurant acquisition and retention. They will drive innovative strategies and solutions, pushing boundaries to meet ambitious targets. Building and nurturing relationships with key stakeholders, partners, and potential clients in the German market will also be critical.

In this role you will :

1. Hire, train, mentor, and lead a team of Account Managers and Account Executives to consistently exceed sales and retention targets.
2. Use business acumen to identify growth drivers, providing data-driven strategies and compelling proposals for revenue expansion.
3. Build strong relationships with key customers to ensure high satisfaction and loyalty.
4. Maintain in-depth knowledge of all OpenTable products and services, positioning them effectively to meet customer needs.
5. Communicate regularly and transparently with team members, peers, and stakeholders to align efforts and ensure success.
6. Partner with regional marketing to execute B2B and B2C initiatives for business growth.
7. Collaborate with strategic partners to identify and leverage key partnership opportunities within the German market.

Please apply if :

1. You have 8 years of experience in SaaS sales strategy and account management with a proven track record of business growth.
2. You have at least 4 years of successful leadership managing sales and account management teams, focusing on localized strategies.
3. You possess strong analytical skills to extract insights from data and develop effective strategies.
4. You are competitive, goal-driven, and results-focused, with a passion for exceeding targets.
5. You are confident in navigating challenging customer conversations.
6. You are highly organized, capable of multitasking and quickly understanding complex concepts.
7. You are agile, adaptable, and willing to take calculated risks in a fast-paced environment.
8. You have a strong passion for the hospitality industry.
9. Familiarity with local markets is highly desirable.
10. Native German language skills are preferred; excellent English written and verbal skills are essential.
11. You are proficient with Google Suite and Salesforce CRM.
12. You are willing to travel regionally and internationally as needed.

Benefits :

• Vacation: 30 days per year
• One Celebration Day annually
• Pension Scheme: Company contributes 20% on top of monthly contributions
• JobRad bike leasing with tax benefits

Diversity, Equity, and Inclusion

OpenTable aims to reflect the diverse communities we serve, fostering an inclusive and welcoming culture. We value different backgrounds, experiences, perspectives, and ideas, which are critical to innovation and delivering great experiences to our users and partners. Representation matters.

We provide reasonable accommodations for individuals with disabilities during the application and employment process. Please contact us to request accommodation.