Battery Service Delivery Manager

Are you ready to take the next step in your career?

Would you like a pivotal role within a reverse logistics powerhouse currently expanding their end-of-life battery division in Germany?

If you're service-oriented, detail-driven, and thrive in a fast-paced environment, please read on!

Role Overview :

As a Service Delivery Specialist, you will be at the helm of the daily onsite operations. From coordinating and overseeing inbound shipments to managing warehouse processes and equipment processing, you'll play a pivotal role in meeting customer commitments and regulatory requirements.

What you'll be doing :

• Be the first point of contact for national and international customers.
• Act as the vital link between the sales team, battery recycling services, and logistics partners.
• Handle order management from entry to invoicing, with a focus on Europe-wide transport coordination.
• Optimize service processes, ensure quality standards, and navigate waste and hazardous goods regulations confidently.

What you'll need :

• Relevant experience in logistics planning and/or customer project management.
• Ability to work full-time onsite in the Essen / Dortmund area, Germany.

Required Experience :

Manager

Key Skills

IT Experience, Data Center Experience, Problem Management, Network Management, Management Experience, Solaris, Customer Support, ServiceNow, IT Service Management, ITIL, Project Management, Operating Systems