Data Center Technician (m / f / d)

Job Description: Microsoft Data Center Technician (DCT)

As a Microsoft Data Center Technician (DCT), you will be responsible for staging, setting up, and deploying hardware. You will troubleshoot and diagnose equipment issues, perform hardware decommissions for simple changes and refreshes following Standard Operating Procedures, and support data center operations.

This role offers an opportunity to deepen your understanding of Data Center processes, develop mentoring skills, familiarize yourself with security and data management procedures, and accelerate your career growth.

About Microsoft CO+I

Microsoft’s Cloud Operations & Innovation (CO+I) powers our cloud services. As a CO+I DCT, you will play a key role in delivering infrastructure for services like Bing, Office 365, Xbox, OneDrive, and Azure. CO+I is committed to employee development through training, career rotation programs, diversity initiatives, and professional certifications.

Our Infrastructure

Our global portfolio includes over 200 Data Centers across 32 countries, supporting services for more than 1 billion customers and 20 million businesses worldwide, with a focus on environmental sustainability and operational excellence.

Our Mission and Values

Microsoft’s mission is to empower every person and organization to achieve more. We foster a culture of growth, innovation, collaboration, respect, integrity, and accountability, ensuring an inclusive environment where everyone can thrive.

Qualifications

Required Qualifications

• High school diploma, GED, or equivalent, or basic knowledge of computer hardware and IT components.

Background Check Requirements

• Ability to meet Microsoft, customer, and government security screening requirements, including passing the Microsoft Cloud background check upon hire and every two years.

Preferred Qualifications

• Supporting IT equipment or related technology experience.
• Certifications such as CompTIA (A+, Server+, Network+), Basic Structure Cabling (BSC) are a plus.

Responsibilities

• Perform diagnostics and troubleshooting, quickly identifying issues and replacing faulty components with minimal disruption.
• Conduct post-deployment quality checks, ensuring proper setup according to safety and deployment standards.
• Decommission hardware for simple upgrades and refreshes following standard procedures.
• Communicate, report, and escalate incidents to appropriate management and engineering teams.
• Assist and guide other technicians in completing complex tasks.
• Uphold Microsoft’s culture and values.

Benefits and perks vary by employment type and location.