Field Service Engineer (m/f/d) Duesseldorf area

Field Service Engineer (m/f/d) Duesseldorf area

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Field Service Engineer (m/f/d) Duesseldorf area

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Join to apply for the Field Service Engineer (m/f/d) Duesseldorf area role at Thermo Fisher Scientific

Work Schedule

Standard (Mon-Fri)

Environmental Conditions

Office

Field Service Engineer (m/f/d) Duesseldorf area

Job-ID: R-01313951

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are

accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team of more than 100,000 colleagues delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands,

including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Discover impactful work:

As a Field Service Engineer for the Materials and Structural Analysis Division (MSD) of Thermo Fisher Scientific you will be responsible for performing the on-site installation, servicing and repair of sophisticated equipment. You will

investigate and approve quality of equipment, instruct customers in the operation and maintenance of the system. Furthermore, you will serve as company liaison with customer on administrative and technical matters for assigned

projects and conduct on-site installations of the full range of Thermo Fisher Scientific electron microscopy systems and their associated options.

A Day in the life:

• Perform remote and on-site solving, repair and installation of our Electron Microscope portfolio
• Provide on-site training relative to maintenance and basic operation
• Keep track and maintain local spare part's inventory
• Dispatch third-party service providers for on-site work and follow up to ensure problems were resolved to the customer’s happiness
• Actively supervise the status of customer contracts. Track and schedule on-site PM visit(s).
• Ensure that all documentation related to service support activity is completed accurately and submitted on a timely basis. This includes Field Service Reports, Service Work Orders and Quotes.
  
  

Keys to success:

• Bachelor's degree in a technical or scientific field (engineering or physics) is required.
• Graduates must have knowledge of Electron Microscope. A full Electron Microscope education is equivalent to the BS degree.
• 5+ years of service experience in a related scientific, technical and / or customer-facing role desired.
• Must demonstrate excellent judgment in customer relations and in leading company resources
• Strong proficiency in instrument systems technology to include electrical, mechanics, chemistry, and software technology
• Experience with electronics, pneumatic and hydraulic systems
• Proficient in English and preferably German
• Ability to travel internationally up to 30% depending on place of residence
  
  

What we offer:

• A job with an innovative, forward-looking employer.
• Excellent development and career prospects in a globally growing company.
• The opportunity for a job bike or job ticket
• We pay according to the Hessian Metal Collective Agreement
• Attractive company pension scheme.
• A corporate culture in which integrity, involvement, intensity and innovation are practiced
  
  

If you are interested, please apply online with your CV and Motivation Letter including possible start date and salary expectations.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds has a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or any other legally protected status.

Apply today! http://jobs.thermofisher.com

Agency notice!

Please note we are not interested in receiving unsolicited CVs from any personnel service providers. Should you choose to send us or upload any such candidate document they will not be acknowledged and will be deleted in line with our privacy policy.

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Training, Consulting, and Customer Service

• Industries

  Pharmaceutical Manufacturing and Biotechnology Research

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