IT Service and Project Management Officer (f/m/d)

IT Service and Project Management Officer (f/m/d)

Reference No.: IT 2025/7

• Do you enjoy keeping everything together and ensuring that processes run smoothly?
• Do you prefer to manage projects together with your colleagues?
• Are you highly interested in using your expertise to create an IT environment that enables our researchers to tackle major societal challenges such as in the field of energy?

At HZB we research innovative materials and for a sustainable energy supply. As the Department for Information Technology, we are responsible for the central IT at HZB and support our scientists and administration with IT infrastructure, specialised applications, IT services, and IT support. Modernization, adaptation and optimisation are among our constant tasks to ensure a state-of-the-art information technology.

As an IT Service and Project Management Officer in the management of the IT department, you will have the opportunity to actively contribute to the development of our IT services and to foster innovation. With flexitime, mobile working, qualification opportunities and job security, we live work-life balance and give you the space necessary for your professional and personal growth.

Your Tasks

• You will take over responsibility for the design and continuous optimisation of the IT service management processes of all departments in IT.
• You will design and lead change processes and projects in cooperation with the team leaders in our IT.
• You will initiate, lead and organise projects for the digitalisation of administrative processes, including in the area of document management systems (DMS).
• You will develop guidelines, IT operating regulations, and the IT service catalog from a strategic perspective.

Your Profile

• Relevant university degree, preferably in computer science or business informatics
• Extensive knowledge and practical experience in the field of operational organization of IT centers based on ITIL
• Experience with the IT service management framework ITIL in theory and practice
• Experience in recording, documenting, and designing IT and business processes
• Experience with professional project management (preferably according to PRINCE2)
• Very good knowledge of German and a good knowledge of English

We offer

• Opportunity to contribute to the development of innovative materials and technological solutions for a climate-neutral future in cooperation with leading international researchers
• Commitment to diversity and sustainability through an inclusive working environment, promotion of diversity sensitivity and implementation of sustainable and climate-neutral methods
• Further development opportunities and training programmes
• Attractive remuneration through payment according to Public Service Wage Agreement (TVöD Bund)
• 30 days holiday/year
• Extensive additional benefits, such as company pension plan (VBL), subsidy for public transport (Deutschlandticket Job) and company sports programmes
• Good work-life balance through counselling services on family and career and flexible working time models: Flexitime, part-time, hybrid working
• And a team that is looking forward to meeting you!

The employment contract is unlimited. The salary is based on the Collective Agreement for the German Public Service (TVöD-Bund).

How to apply

We look forward to receiving your application via our application management system by 11.05.2025. For reasons of data protection regulations, we are unfortunately unable to consider applications that reach us by any other means (such as email or mail) in the application process.

We very much want our workplace to be diverse, and welcome applications from people with different backgrounds. It is our mission to promote equal opportunities and to improve women’s representation in the workforce. We are therefore very interested in receiving applications from women. Where the qualifications are met, we will give preference to people with disabilities.

CONTACT

Ants Finke
+49 30 8062 43767
ants.finke@helmholtz-berlin.de