Program Manager, Amazon Logistics, Last Mile Expansion

Program Manager, Amazon Logistics, Last Mile Expansion

We are seeking a Program Manager to streamline and elevate our processes and drive program improvement and optimization within the Amazon Last Mile Expansion business in Germany. The Program Manager will be strong with data, automation tools, and SQL/Python to automate our processes and increase our efficiency to enable us to deliver bigger results. The Program Manager will also be strong in partnering with station managers and operators to identify process and program improvements.

The Amazon Last Mile Expansion program is a new model to enable Amazon to support speed initiatives and on-demand capacity in the EU. This program is powered by a mobile app that works in concert with our advanced logistics systems that allows operators to onboard, schedule delivery times, guide them through their deliveries with in-app mapping and navigation, and more. The approach and technology are disruptive and promise to challenge traditional approaches, changing the way the industry operates.

The successful candidate will be self-motivated, passionate, analytical, and detail-oriented, possess superior interpersonal and communication skills, and be comfortable working independently to drive growth and change in a fast-paced environment. Bias for action and being comfortable with data is an absolute must, and candidates must demonstrate a track record of delivering results.

Key Job Responsibilities

1. Find opportunities to improve driver education materials, on-road & off-road support mechanisms, and Last Mile Expansion communications to drive increased results in order to hit cost, safety, quality targets for the program.
2. Recommend changes and use your project management and stakeholder management skills to put new processes in place which can scale.
3. Partner with WW Flex/Last Mile teams to understand common challenges to adopt standard practice and identify opportunities to collaborate with tech teams to build automated tooling and solutions to hand off our processes.

BASIC QUALIFICATIONS

• A degree
• Fluent German and English (written and verbal)
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience in program or project management
• Experience working cross-functionally with tech and non-tech teams
• Experience in defining and implementing process improvement initiatives using data and metrics
• Experience defining program requirements and using data and metrics to determine improvements

PREFERRED QUALIFICATIONS

• Experience in driving end-to-end delivery, and communicating results to senior leadership
• Experience leading process improvements
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules

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