Dynamics 365 CRM Consultant - Field Service (all genders welcome)

Dynamics 365 CRM Consultant - Field Service (all genders welcome)

Join to apply for the Dynamics 365 CRM Consultant - Field Service (all genders welcome) role at COSMO CONSULT.

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Join COSMO CONSULT

At COSMO CONSULT, we offer a unique work environment. Discover our universe and be inspired by the positive energy of our COSMOnaut*innen. Shape the future with and for people and grow with us. Experience genuine appreciation in a safe environment full of passion and innovation—regardless of when and where you work. Become part of our team and join one of the world's leading Microsoft partners for business transformation and digitalization.

What makes you different?

• You make smart decisions, always with the best conscience towards our customers, colleagues, and COSMO.
• You prioritize people in your considerations, acting with empathy and compassion.
• You take responsibility, being mindful of yourself and others, reliable beyond your immediate tasks.
• You support building great teams, making a difference within your team.
• You always give your best, respecting yourself and your environment.
• You have the courage to grow, thinking in possibilities and actively bringing in new ideas.
• You do things with passion, inspiring your environment and enjoying your work.

Your personality and motivation are what matter most. We review each application individually.

Your job responsibilities include:

• Analyzing customer processes in Field Service, developing solutions, documenting, and implementing them using project methodologies like SureStep or Agile.
• Creating work packages, handing them over to development, and ensuring quality.
• Advising and supporting new and existing customers (remote or onsite) in customizing and developing their Dynamics 365 CRM systems, especially in Field Service.
• Sharing best practices and daily hacks for customer requirements.
• Supporting presales activities like demos, webinars, and presentations with our Microsoft Dynamics 365 sales team.
• Conducting workshops and training to deepen understanding and empower key users.

Minimum qualifications:

• Education or degree in IT, with experience in Microsoft Dynamics 365 CRM, especially in Field Service.
• Understanding of relevant technologies and software like BI tools; knowledge of Dynamics NAV or Business Central is a plus.
• Willingness to continually learn and share knowledge in the Microsoft environment.
• Team spirit, initiative, and creativity for successful project participation.
• Excellent German (minimum C1) and good English skills for international communication.
• Flexibility in when and where to work, supporting work-life balance.
• Participation in our Level Up program and other development initiatives.
• Commitment to a positive, sustainable, and international work environment with #thepowerofpeople.

If you want to be part of our team, apply online with your detailed application documents and earliest start date. For more insights, visit #insideCOSMO.