E-Commerce Business Controller – Central Europe (m/f/d/)

E-Commerce Business Controller – Central Europe (m/f/d/)

• Full-time

WHAT YOU’LL DO
You contribute to digital profitable growth in the region, playing an important role in understanding our digital commercial performance and the digital P&L. You plan, forecast, and follow up on digital selling and the full sales equation together with the regional digital and omni sales team. You secure a high-quality digital sales plan and ensure delivery of financial results together with the regional digital and omni sales team. You are responsible for proactively reviewing performance and identifying opportunities and actions connected to sales, customer, traffic, and logistics to maximize net sales, omni profit, and customer base value in the region.

You will:

• Maximise profitable net sales and customer base for your region/sales markets – short and long term.
• Ensure delivery of the financial result of e-commerce and secure a high-quality digital sales plan.
• Plan, forecast and follow up on selling and full sales equation together with digital and omni sales team.
• Drive analytics, insights and way of working in the team.

WHO YOU’LL WORK WITH

The Digital function aims to profitably grow digital. We do so by executing our transactional channels with commercial excellence and by taking an end-to-end view of the customer experience, collaboratively securing digital sales and profit. As part of the team, you’ll work together with other Specialists such as Experience Leads, Web Analysts and our regional E-Com team with E-Com & Experience Leads.

WHO YOU ARE

We are looking for people with…

• Bachelor’s degree in related field such as Business, Economics, Engineering, or a relevant discipline.
• 3+ years of E-commerce experience
• Relevant experience from previous controlling roles in digital business
• Experience from preparing and presenting financial reporting to leadership
• Experienced in Power BI, MS Teams, SharePoint, GA (Google Analytics), Tableau, Excel, PowerPoint, SQL
• Data and web analysis experience

And people who are …

• Strong in analytical skills with the ability to synthesize information and turn analysis into actions.
• Strong in communication and informal leadership skills, with ability to get a message across and drive to see them through.
• Proactive, curious and innovative in their approach to problem solving with a constant improvement mindset.
• Able to work independently and be self-motivated while still working within a team environment and fostering a strong team collaboration.

WHO WE ARE

H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable prices, and sustainable solutions. We want to liberate fashion for the many, and our customers are at the heart of every decision we make.

We are made up of thousands of passionate and talented colleagues united by our shared culture and values. Together, we want to use our power, our scale, and our knowledge to push the fashion industry towards a more inclusive and sustainable future.

WHY YOU’LL LOVE WORKING HERE
At H&M Group, we are proud to be a vibrant and welcoming company. We offer our employees attractive benefits with extensive development opportunities around the globe.

• Global Employee Discount of 25% on our products at H&M and H&M Group Brands such as ARKET, COS, H&M Home, Weekday, Monki, & Other Stories
• Corporate Benefits with special conditions on a wide range of products and services
• Holiday Pay and Christmas bonus
• Company Pension Scheme
• Employee Assistance Program with Lyra

JOIN US

Our uniqueness comes from a combination of many things – our inclusive and collaborative culture, our strong values, and opportunities for growth. But most of all, it’s our people who make us who we are.

Take the next step in your career together with us. The journey starts here.

This is a full-time position, starting as soon as possible. The role is a hybrid role, based in Berlin or Hamburg with the expectation of working from one of our offices for three days per week.

If you think your experience, skills and ambitions fit this position, please send your application as soon as possible, but no later than the 9th of February 2025.

Due to data privacy policies, we only accept applications via our career page. If you have any questions about the procedure or the position, please contact [emailprotected]

We look forward to receiving your application!

*We are committed to a recruitment process that is fair, equitable, and based on competency. We therefore kindly ask you to not attach a cover letter in your application.