Operations Supervisor

As Supervisor in the inbound or outbound areas at our logistics location in Dortmund, you will be responsible for ensuring the on-time provision of customer goods in the incoming and outgoing goods departments. If you enjoy working in a modern environment and find dynamic workflows motivating, then react quickly and become part of our growing organization.

About the Role

How you will contribute

• Personnel management and responsibility in the inbound/outbound department
• Planning and control, including work distribution and briefing of employees
• Acting as the primary contact for customers, employees, and temporary workers
• Planning, scheduling, and coordination of forklift trucks
• Managing the movement of goods within the agreed customer SLA's (Service Level Agreements)
• Ensuring timely processing of orders, including the complete and safe handling of incoming and outgoing goods
• Coordinating and adhering to targets, KPI's, SLA's, and customer requirements, including communication with customers
• Preparing daily and weekly reports (internal and external)
• Processing prioritized shipments and customer orders, and overseeing loading and storage
• Handling stock transfers and updates in the warehouse management system
• Reporting damages and claims, assisting with claim and damage management, and documenting accordingly
• Ensuring compliance, reviewing, and optimizing procedures and processes
• Developing, creating, and updating process descriptions and work instructions for the department

Your Key Qualifications

• Completed commercial or technical training, ideally with a degree in business administration or industrial engineering, preferably in logistics or supply chain management
• At least 3 years of professional experience in logistics or freight forwarding is desirable
• 3-5 years of management experience is desirable
• Fluency in German and proficiency in written and spoken English are required

Compensation

DP World offers exciting and challenging roles within a growing international organization. We aim to hire and develop the right people, fostering personal growth and self-development in an informal environment. We provide a market-competitive compensation package.

About DP World

Trade drives the global economy, creating opportunities and improving lives worldwide. DP World exists to facilitate better global trade, transforming possibilities for our customers and communities.

With over 111,000 employees from 159 nationalities across 77 countries, DP World is advancing towards a seamless, future-ready supply chain. We are transforming and integrating our ports, marine services, logistics, and technology businesses, combining global infrastructure with local expertise to create efficient end-to-end supply chain solutions.

We invest in innovation, from intelligent delivery systems to automated warehousing, leading the sector with disruptive technologies that enhance trade and reduce disruptions from factory to doorstep.

DP World is committed to transcending boundaries and bridging cultures, fostering a respectful, inclusive, and empowering culture. We believe diversity and inclusion drive innovation and growth, connecting people, businesses, and societies. Embracing different perspectives is essential to changing our world for the better.

The DP World family includes syncreon, Imperial, and P&O.