Senior Technical Product Owner (m/f/d)

We are looking for a Senior Technical Product Owner to join our Digital Passenger Solutions team and play a central role in the evolution of our digital platforms, including e-commerce, mobile apps, customer loyalty systems, and airline retail products. You will take ownership of the entire product lifecycle – from idea to launch and continuous improvement.

Tasks

• Own and manage digital products in the areas of web, mobile, loyalty, and e-commerce
• Translate business needs into technical requirements and actionable user stories
• Define, maintain, and prioritize the product backlog in alignment with business goals

• Collaborate with the Product Manager on product vision, strategy, and roadmap planning
• Ensure alignment across business stakeholders and development teams
• Lead technical discussions with software developers and solution architects
• Actively participate in Agile ceremonies (stand-ups, planning, refinement, demos)
• Monitor product performance and define KPIs to drive continuous improvements
• Conduct competitor analysis, market research, and benchmarking
• Ensure end-to-end product delivery, including UAT, go-live, and post-launch monitoring
• Coordinate with QA teams and ensure proper documentation and release readiness
• Manage dependencies across platforms and ensure scalability and maintainability
• Support change management and training efforts related to product launches

Requirements

• Bachelor's degree in Computer Science, Engineering, Management, or a related field
• Minimum 5 years of experience in product ownership, business analysis, or technical leadership roles
• Experience in airline industry and/or domains like e-commerce, retail, mobile, or loyalty platforms

• Strong technical background and understanding of system integration and product architecture
• Ability to lead cross-functional teams and manage complex stakeholder environments
• Solid understanding of Agile/Scrum frameworks and tools (e.g., Jira, Confluence, Figma)
• Excellent communication skills in English (both written and spoken); German is a plus
• Nice to Have
• Experience with Salesforce ecosystem (e.g., Loyalty, Service Cloud, Marketing Cloud)
• Familiarity with airline-specific systems and customer touchpoints
• Knowledge of cloud platforms, CI/CD, and microservices architecture
• Passion for digital innovation, user experience, and data-driven decision-making

About SunExpress

Established in 1989 as a joint venture of Turkish Airlines and Lufthansa, SunExpress acts as a tourism ambassador between Türkiye and Europe with over 30 years of experience and leisure airline expertise. SunExpress flies to more than 175 routes to 30 countries and carries more than 11 million passengers every year. With its headquarters in Antalya and Frankfurt and bases in Izmir and Ankara, SunExpress has more than 4000 employees and a fleet of 66 aircraft. SunExpress was named the 'Best Leisure Airline in Europe' in the 2023 and 2024 global survey by Skytrax. As one of the leading providers of holiday flights, SunExpress as an equal opportunity employer welcomes all applicants regardless of individual differences. We believe that diversity is our greatest strength. All decisions about our current and potential talent are based solely on criteria that have nothing to do with an applicant's personal characteristics, which are irrelevant to job performance. At SunExpress, we focus only on competence, expertise, skills and experience.