Employee Sales & Support Administration (m/f/x)

Lawo, based in Rastatt, Germany, is an innovative, leading supplier of professional audio, video and control solutions to the world-wide broadcast market. We develop and manufacture our products in Germany and support them with a global Customer Support Team.

GROW WITH US! To strengthen our Sales & Support Administration Team, we have an immediate opening for an

Employee Sales & Support Administration (m/f/x)

1. International order processing (creation of order confirmations, delivery notes, offers, invoices)
2. Preparation of shipping and export documents such as carnets, letters of credit, confirmations of arrival, Intrastat declarations
3. Follow-up of orders and status updates to the customer
4. Customer Service by phone and email
5. Processing of customer complaints
6. Checking of incoming payments and timely dispatch of goods
7. Shipment of rental and demo equipment incl. tracking
8. Organization of forwarding collections
9. Interface function between the sales, purchasing, production and logistics departments
10. Reporting and preparation of statistics
11. Maintenance of master data

1. A commercial apprenticeship or equivalent qualification
2. A diligent and proactive approach to work
3. Self-confident appearance and work
4. Good written and spoken German and English (additional language skills advantageous)
5. Willingness to work in a team and take on responsibility
6. Enjoy familiarising yourself with new topics and actively helping to shape processes

1. A privately held innovative company at the cutting edge of technology
2. An inspiring entrepreneurial atmosphere with the freedom and opportunity to grow your professional career
3. A highly motivated team and an international environment
4. Flexible working hours and home office days
5. Attractive salary with additional benefits
6. Company pension scheme
7. Language courses and other training opportunities
8. Daily catering with a wide range of dishes
9. Sun terrace for breaks
10. Employee Events
11. Foosball table and band rehearsal room
12. E-Bike Leasing